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            Retail Shipping Coordinator

            Dick's Sporting Goods
            Grand Rapids, MI 49501
            Full-time
            Similar jobs pay $11.96 - $16.42
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            Job Description

            Job Description:
            Description

            We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.

            On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.


            Omni-Channel Associate Duties:

            • Perform daily Omni-Channel tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes
            • Participate in Loss Prevention procedures related to Omni-Channel processes
            • Fulfill the company-defined customer experience by completing the SFS pick & pack & ship process
            • Assist in the completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins
            • Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely manner
            • Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary
            • Assist in completing daily UPS Box Count Audits according to company Inventory Control standards
            • Create a world-class customer experience by providing passionate customer service
            • Adhere to all safety policies and procedures
            • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
            • As business needs arise, other tasks may become necessary
            Qualifications


            Success Profile:

            • High School Diploma or Equivalent
            • 1-3 years of Retail Experience
            • Flexible availability - including nights, weekend, and holidays
            • Strong attention to detail and organizational abilities
            • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
            • Orientation to Customer Service and Process/Procedure focus

            Click HERE to review our Rewards & Benefits Information

            DICK'S Sporting Goods is an Equal Opportunity Employer.

            Posting ID: 601422587Posted: 2021-01-22