Job Description
Job Description:Description
We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.
On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.
Omni-Channel Associate Duties:
- Perform daily Omni-Channel tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes
- Participate in Loss Prevention procedures related to Omni-Channel processes
- Fulfill the company-defined customer experience by completing the SFS pick & pack & ship process
- Assist in the completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins
- Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely manner
- Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary
- Assist in completing daily UPS Box Count Audits according to company Inventory Control standards
- Create a world-class customer experience by providing passionate customer service
- Adhere to all safety policies and procedures
- Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
- As business needs arise, other tasks may become necessary
Qualifications
Success Profile:
- High School Diploma or Equivalent
- 1-3 years of Retail Experience
- Flexible availability - including nights, weekend, and holidays
- Strong attention to detail and organizational abilities
- Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
- Orientation to Customer Service and Process/Procedure focus
Click HERE to review our Rewards & Benefits Information
DICK'S Sporting Goods is an Equal Opportunity Employer.

Posting ID: 601422587Posted: 2021-01-22