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39 Retirement Jobs in concord, ny

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    Customer Service Representative

    SPECTRUM

    Glenwood, NY 14069
    3.8 miles
    Full-time, Part-time

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              Towne Chevrolet Buick

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                Strategic Account Specialist, Healthcare – Spectrum Enterprise

                SPECTRUM

                Strykersville, NY 14145
                15.2 miles
                Full-time, Part-time

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                  SPECTRUM

                  Strykersville, NY 14145
                  15.2 miles
                  Full-time, Part-time

                    Customer Service Representative

                    SPECTRUM
                    Glenwood, NY 14069
                    Full-time, Part-time
                    Similar jobs pay $12.46 - $18.72
                    Refer friends, get paid!

                    Job Description

                    Come virtually meet & chat with the team at our Veteran Career Fair & learn more about career opportunities with Spectrum!

                    Wednesday, October 28th
                    10AM- 3PM

                    Register for this virtual event here:
                    https://bit.ly/34XZPg2



                    SPECTRUM is recruiting Customer Service Representatives to provide top-notch cable TV service and support from our state of the art Cheektowaga technology center.

                    Start Date: December 7, 2020

                    We're excited to announce that we've increased our starting rate to $16.50 for this role! We offer an additional shift differential of $0.75/hour for evening work hours!

                    We offer:
                    • Complimentary Cable (Includes HBO/premium channels), Internet and Phone Services where available
                    • 6% dollar for dollar 401K match plus 3% into a Retirement Fund as well.
                    • Tuition Reimbursement up to $5,250 dollars a year!
                    • Excellent Professional Growth Plan

                    Email us at Carolyn.Dubicki@charter.com or Megan.Dorler@charter.com, call Carolyn at 716-558-8909or Megan at 716-558-8502, or complete your application and assessment below today to launch your career with Spectrum!

                    6 Weeks Paid Training: Monday - Friday
                    Shift After Training: Evenings and weekend availability required


                    What to expect in this role:

                    It's about building relationships and turning the knowledge you gain in training into customer service wins. Our representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. You'll have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

                    Job Duties Include:
                    • Actively engaging and providing superior service to our inbound customers at our technology communications center
                    • Utilizing problem solving skills to resolve customer questions and concerns
                    • Effectively assessing and troubleshooting equipment issues

                    What it takes to get started
                    The minimum requirements for the Video Repair Representative are:
                    • Ability to read, write, speak and understand English
                    • High School Diploma or GED

                    Preferred Qualifications
                    Preferred qualifications for the Video Repair Representative are:
                    • 6 months or more customer service experience
                    • 1 year or more working with computers and multiple software applications
                    • 6 months or more heavy volume phone experience in a customer service/call center job

                    Are you ready to join our team?
                    Now that you know a little more about us, are you ready to apply? Heads up! There is a brief assessment in the application. We recommend taking the assessment in a distraction-free environment.

                    Keyword: greatjob

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                    Posting ID: 582907062Posted: 2020-10-28