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    Customer Service Representative

    CN Brown

    510 Main St., Fryeburg, ME 04037
    15.9 miles
    Full-time, Part-time

      Remote Work-From-Home Independent Contractor - Call Center Representative


      Porter, ME 04068
      18.2 miles

        Customer Service Representative

        CN Brown
        510 Main St., Fryeburg, ME 04037
        Full-time, Part-time
        Refer friends, get paid!

        Job Description

        JOB PURPOSE:        

        To assist manager in daily clerical tasks and maintain company records in a timely and accurate manner. Provide legendary customer service and maintaining customer satisfaction. Customer Satisfaction is our #1 Mission.


        1. Customer Relations, resolves customer concerns and inquiries while maintaining a high standard of customer service.
        2. Effectively manages a high incoming call volume and is able to answer customer account inquiries.
        3. Adheres to of all company policies, safety policies, regulations and sales programs.
        4. Assists in facility appearance and minor maintenance.
        5. Efficient processing of daily paperwork, payments and all other required office procedures.
        6. Knowledge of the company products and services.


        1. Phone etiquette and ability to be tactful with customer interactions
        2. Basic knowledge of computer systems and excel format skills
        3. Customer service and problem resolution experience preferred
        4. Excellent communication and self-presentation skills
        5. Ability to multi-task, prioritize and manage time effectively
        6. Willingness to take direction from Manager and abide by company policies and procedures.
        7. C.N. Brown Energy is willing to train applicants who want to join our team and have the ability to learn new skills.

        We value all of our employees and welcome you to be a part of our team. We offer competitive wages. Our benefits include Health, Dental and Life insurance, Employee discounts on home heating products, Paid Holidays and Vacations, Tuition Reimbursement, 401k with matching contributions, extensive training and employee support.

        * Exceptions apply to part time employees

        Posting ID: 74322970Posted: 2020-10-22