Are you an avid Do It Yourself'er? Do your friends constantly bombard you with requests to help them fix their faucets, build their chicken coops, and design their garden boxes? Do you know how to get rid of pesky roof moss in the Pacific North West? Are you looking to make money by doing what you love to do naturally: helping your friends and neighbors? West Salem Ace Hardware is looking for some enthusiastic teammates to help us make good on our "helpful" promise. Specifically, we need knowledgeable Sales Associates. General Summary The Sales Associate's main focus will be customer service but will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: • Provide a positive representation of West Salem Ace. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Operate forklift with proper training. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Education/Training High School degree or equivalent. Some college preferred. Experience Formal retail experience preferred. Handyman experience preferred. Physical Demands Standing, walking, lifting (up to 50lbs) and climbing.
The minimum requirements include: *Must be 18 years of age or older *High School degree or equivalent. Some college preferred *Must be willing to work evenings, weekends, and certain holidays *Strong ability to empathize with other people *Standing, walking, lifting (up to 50lbs) and climbing. *Solid team player with excellent interpersonal skills