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14049 Training Jobs in dallas, tx

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Seasonal Warehouse Associate (DeSoto, TX)

Kohl's

Cedar Hill, TX 75106
16.4 miles
Full-time, Part-time

    Shop Manager in Training

    International Car Wash Group

    4004 Lemmon Avenue, Dallas, TX 75219
    1.9 miles
    Full-time, Part-time

      Shop Manager in Training

      International Car Wash Group

      3022 Inwood Road, Dallas, TX 75235
      3.1 miles
      Full-time, Part-time
      • Urgently Hiring

      Shift Leader

      Papa John's

      Irving, TX 75062
      10.1 miles
      Full-time, Part-time

        Shop Manager in Training

        International Car Wash Group

        6403 Greenville Avenue, Dallas, TX 75206
        5.6 miles
        Full-time, Part-time

          Shop Manager in Training

          International Car Wash Group

          5720 East Mockingbird Lane, Dallas, TX 75206
          3.9 miles
          Full-time, Part-time

            Auto Sales Consultants / Trainees - $3000/month Training Pay Plus!

            Cowboy Toyota

            9525 East Rl Thornton Freeway,, Dallas, TX 75228
            7.1 miles
            Full-time

              Kitchen Supervisor

              By Movie Lovers For Movie Lovers

              1005 South Lamar Street, Dallas, TX 75215
              1.2 miles
              Full-time, Part-time

                Shop Manager in Training

                International Car Wash Group

                9707 Plano Road, Dallas, TX 75238
                8.6 miles
                Full-time, Part-time

                  Shop Manager in Training

                  International Car Wash Group

                  7817 Forest Lane, Dallas, TX 75230
                  8.6 miles
                  Full-time, Part-time
                  • Urgently Hiring

                  CAREGiver- Highland Park

                  Home Instead Senior Care

                  263 - 75214, Dallas, TX 75214
                  4.2 miles
                  Part-time

                    Call Center Training Instructor II

                    Valor VIP
                    Dallas, TX 75201
                    Full-time, Part-time
                    Refer friends, get paid!

                    Job Description

                    ID: 2020-3468
                    Updated Date: 2020-08-10
                    Department: Training & Development Positions
                    Schedule: Day, Evening, and Weekends
                    Education: High School Diploma/GED
                    Wage Description: $40k - $45k/yr Commensurate
                    Bonus: Monthly
                    Experience: 5
                    Company Brand: ValorVIP


                    POSITION OVERVIEW

                    NEW HIRE TRAINING INSTRUCTOR SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS

                    Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development.

                    Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required.

                    This is a full-time, local, on-site position and requires employees to report to work at our Jacksonville contact center.

                    To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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                    _

                    POSITION RESPONSIBILITIES

                    WHAT DOES SOMEONE IN THIS ROLE DO?

                    Provide onboarding training for the newest members of our customer service and sales team and work with representatives to improve ongoing performance. Facilitates learning through a variety of delivery methods to develop participants' skill sets. Training methodologies may include classroom instruction, on-line learning, hands-on labs, peer to peer coaching, and team meeting training, conference calls, and train the trainer sessions. The training is responsible for the entire training lifecycle, including all pre-training prep work, training delivery, learning schedules, and maintaining participant records.

                    Essential Duties
                    • Facilitate classroom-style training on products, services, techniques, systems, and processes.
                    • Assists in planning, conducting, coordinating, and implementing a comprehensive training program for staff.
                    • Work extensively with business partners and SMEs to perform needs analysis, develop learning objective
                    • Create and develop training curriculums and training materials based on proven adult learning techniques, including ADDIE, Rapid Course Development, and Adult Learning Theory.
                    • Develop and maintain training tools, including worksheets, templates, databases, and reports
                    • Improves training effectiveness by implementing new approaches and techniques, making support readily available, integrating support with routine job functions.
                    • Use a variety of instructional methods to ensure maximum delivery effectiveness
                    • Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence.
                    • Develop assessments to measure and assess the effectiveness of the curriculum and learner performance
                    • Monitor trainees' knowledge before and after training to help determine follow-up training required
                    • Provide follow-up coaching about job performance and quality assurance to new employees after training;
                    • Work one-on-one with representatives to reinforce skills taught during training sessions
                    • Utilize established curriculum and assist in developing new educational materials
                    • Perform other related duties as assigned


                    CANDIDATE QUALIFICATIONS

                    WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

                    The ideal candidate for this role shares an understanding of the growth objectives of the organization and can professionally represent the company internally and to the client. Must exhibit good business judgment and acumen to be both confident and flexible in their views. Candidates should possess a fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles
                    • 5+ years of experience teaching or training in a classroom environment (in person or virtual)
                    • Associate degree and combination of education and relevant work experience
                    • Exceptional interpersonal & communication skills
                    • Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint
                    • Understanding of training tools and techniques
                    • Possess practical conflict resolution skills (both customer and agent conflict)
                    • Possess time management, planning, organizational and multi-tasking skills
                    • Excellent presentation skills (oral and written), as well as the ability to motivate, teach and inspire staff.
                    • Ability to work in a professional but fast-paced environment
                    • Excellent planning, class management, and coordination skills and ability to work with a variety of learning styles.
                    • Strong understanding of adult learning theory, curriculum design, and training.
                    • Comfortable delivering constructive feedback to address knowledge, skill, and performance gaps
                    • Comfortable providing and accepting critical feedback.
                    • Capable of prioritizing and organizing work efficiently to meet deadlines
                    • Experience in assessing learning needs and identifying performance gaps
                    • Experience defining curriculum strategies and training plans
                    • Experience designing and developing training content, courses or programs, and training evaluation

                    PREFERRED QUALIFICATIONS:
                    • Military, local, state or federal government experience is a plus
                    • Experience working in a contact center environment is a plus.
                    • Graduation from an accredited two-year or four-year college or university is a plus
                    • Experience working with Learning Management Systems (LMS) is a plus


                    COMPENSATION DETAILS

                    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

                    We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

                    Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.

                    JUST A FEW OF THE BENEFITS
                    • Medical, Dental, and Vision Coverage Options
                    • Paid Time-Off
                    • Regular Raises
                    • Work-at-Home Opportunities
                    • Advancement Opportunity
                    • Fun, Engaging Work Environment
                    • Casual Dress Code
                    • Cash and Prize Contests


                    SCHEDULE

                    NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

                    We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization .

                    PHYSICAL REQUIREMENTS

                    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods whle using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

                    CONDITIONS OF EMPLOYMENT

                    • Must be authorized to work in their country of residence (The United States or Canada)
                    • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
                    • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.


                    REGARDING COVID-19

                    As an employer supporting critical Federal, State, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.

                    Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, work-at-home option for eligible positions and programs, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.

                    Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. There are a limited number of 100% remote positions that do not require an on-site training period listed in the Statewide and Nationwide department categories that offer web-based Zoom training.

                    REGARDING MASKS

                    To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.

                    For more information on MCI's response to COVID-19 please visit www.mci.world/covid-19 .

                    EQUAL OPPORTUNITY EMPLOYER

                    At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

                    MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

                    MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs, and discipline . In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

                    REASONABLE ACOMODATION

                    Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world .

                    ABOUT US

                    In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota.

                    Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

                    MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

                    MCI provides products and services under the following NAICS Codes: 511210 Software Publishers, 518210 Data Processing, Hosting, and Related Services, 519190 All Other Information Services, 524291 Claims Adjusting, 524292 Third Party Administration of Insurance and Pension Funds, 541511 Custom Computer Programming Services, 541512 Computer Systems Design Services, 541519 Other Computer Related Services, 541519 Information Technology, and Value Added Resellers, 541611 Administrative Management and General Management Consulting Services, 541613 Marketing Consulting Services, 541690 Other Scientific and Technical Consulting Services, 541990 All Other Professional, Scientific, and Technical Services, 561110 Office Administrative Services, 561320 Temporary Help Services, 561330 Professional Employer Organizations, 561421 Telephone Answering Services, 561422 Telemarketing Bureaus and Other Contact Centers, 561431 Private Mail Centers, 561440 Collection Agencies, 561499 All Other Business Support Services, 561990 All Other Support Services, 611430 Professional and Management Development Training.

                    DISCLAIMER

                    The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

                    The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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                    Posting ID: 577189562Posted: 2020-10-13