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    Office Manager/Care Coordinator

    FirstLight Home Care

    80 Ne 4Th Avenue, Delray Beach, FL 33483
    2.3 miles
    Full-time, Part-time

      Care Coordinator

      FirstLight Home Care

      80 Ne 4Th Avenue, Delray Beach, FL 33483
      2.3 miles
      Full-time, Part-time
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        Networking Manager

        FirstLight Home Care

        80 Ne 4Th Avenue, Delray Beach, FL 33483
        2.3 miles
        Full-time, Part-time

          Caregiver (HHA/CNA)

          FirstLight Home Care

          80 Ne 4Th Avenue, Delray Beach, FL 33483
          2.3 miles
          Full-time, Part-time
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            844 - 33483, Delray Beach, FL 33483
            2.4 miles
            Part-time

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                Office Manager/Care Coordinator

                FirstLight Home Care
                80 Ne 4Th Avenue, Delray Beach, FL 33483
                Full-time, Part-time
                Similar jobs pay $32.67 - $59.61
                Refer friends, get paid!

                Job Description

                Job Summary:

                The Office Manager is responsible for all areas of Operations; human resources, intakes, clients, caregivers, and scheduling. This individual directly interfaces with clients performing service evaluations, originating service plans, scheduling and supervising care.

                Qualifications:
                -H.S. Diploma or GED, some college or two years related experience and/or training preferred.
                -Experience in home care or knowledge of the health care industry preferred.
                -Previous management experience.
                -Prior scheduling experience preferred.
                -Requires proficiency in computer skills including but not limited to MS Office, MS Excel and -Scheduling program.
                Have a sympathetic attitude toward the care of the sick and elderly.
                -Ability to carry out directions, read and write.
                -Maturity and ability to deal effectively with the demands of the job.
                -Must possess and demonstrate excellent communication, leadership and organizational skills and customer service techniques.
                -Must perform and manage multiple responsibilities concurrently and work well under pressure.

                Responsibilities:
                -Answers the telephone and performs Intakes.
                -Initiates the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.
                -Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
                -Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
                -Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into the computer.
                -Orders and maintains office supplies, forms and equipment.
                -Visits prospective clients/clients after referrals are made to introduce FirstLight HomeCare.
                -Schedules shifts by matching caregiver qualifications and availability to client's needs.
                -Supervises caregivers and completes performance appraisals for caregivers at specified intervals. Responsible for employment decisions including hiring and termination.
                -Understands and adheres to established FirstLight Home Care policies and procedures.
                -Performs initial and ongoing in-home evaluation, caregiver introductions and supervision of services.
                -Completes appropriate visit records in a timely manner as per FirstLight HomeCare policy.
                -Handles coordination of care for client services.
                -Reports changes in client condition to agency employees involved in client's care.
                -Takes calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.
                -May perform continuing and on-going caregiver training.
                -Participate in the quality assurance reviews and evaluations of the agency's services.

                Requirements

                Job Requirements
                Similar experience in a private duty home health agency
                Posting ID: 53572920Posted: 2020-07-27