The back office Medical Assistant assists the provider (Physician, Physician Assistant or Nurse Practitioner) in examination and treatment of patients by
performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING
The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.
1. Welcomes patients and prepares patients for health care visit
Places patient in exam room for provider evaluation
Obtains medical history and verifies patient information
Completes patient records
2. Supports patient care delivery
Assists providers during examination and treatment
Takes vital signs and performs all ancillary tests appropriate to skill level, certifications and state regulations (Collect lab specimens: UA, sputum, stool; Perform CPR; Assist with pelvic exams; Assist with visitor control and in notifying patients/families of any delay in care; Draw venous labs)
3. Assists injury care as directed by the treating provider
Carry out minor wound scrubs-abrasions, small cuts, soaking puncture wounds
Apply minor wound dressings
Apply ace bandages
Assist the provider with splint application
4. Perform daily and weekly duties as assigned
Maintains supplies, cleans rooms and equipment, and stocks rooms with required supplies
Maintains safe, secure, and healthy work environment.
Assists in maintaining a neat, clean and orderly appearance in the lobby and overall office throughout the day
5. Conducts business in a service-oriented manner that is attentive, cooperative,
sensitive, respectful and kind with all patients, visitors, the public and all colleagues
6. Back up front office, when needed
Performs front office clerical duties such as
answering telephones, check-in, checkout and record processing as requested.
Performs clerical activities related to
appointment scheduling and patient intake, data verification, office
communications, and filing of patient records
7. Attends staff meetings as required
8. Completes required certifications; becomes proficient in clinic systems and procedures,
and maintains knowledge in all policies, practices and procedures.
9. Maintains certifications per state guidelines
Must demonstrate knowledge of the rationale of appropriate patient care
10. Follows all OSHA standards, policies and procedures
11. Follows all HIPAA standards, policies and procedures
12. Performs duties to achieve or exceed established service standards.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required for this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Must be a graduate of an accredited Medical
Assistant (MA) or equivalent experience required
Maintain certifications per state guidelines
Nationally recognized as a Certified Medical
Assistant (CMA) strongly preferred
Strong computer skills required. EMR experience
2 3 years of MA experience required
Current CPR card
2-3 years of experience in OB/GYN or Family or
Athenahealth practice management system
This position has no
While performing the
duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms;
and talk or hear.
Occasionally required to walk; sit; and stoop, kneel, crouch, or
Frequently lift and/or move up to 10 pounds and occasionally lift and/or
move more than 25 pounds.
abilities required by this job include close vision, distance vision, and
ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this
classification. They are not an
exhaustive list of all responsibilities, duties and skills required of
personnel so classified. All personnel
may be required to perform duties outside of their normal responsibilities from
time to time, as needed.