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                                Deli Team Member

                                Marczyk Fine Foods
                                770 E. 17th Ave, Denver, CO
                                Full-time, Part-time
                                $15 to $17/hr DOE

                                Job Description

                                Marczyk Fine Foods prides itself on being a world-class neighborhood market, and any great neighborhood market has a great deli. The Grab & Go Production Staff are the part of our team focused on efficiently producing the high-quality grab & go sandwiches that our customers expect. Grab & Go Production Staff members are responsible for maintaining stock levels of premade sandwiches through proper ordering, preparation, and menu execution. They assist in receiving product for the department, keeping the walk-in storage organized, and ensuring proper rotation (FIFO) for optimal freshness. Grab & Go Production Staff members are an essential part in optimizing revenue streams through cross-departmental integration of product.

                                ESSENTIAL DUTIES & RESPONSIBILITES

                                Customer Service

                                • Greets customers as they approach the deli and offers assistance as needed
                                • Actively sells charcuterie items in a confident, knowledgeable, and friendly manner
                                • Proactively offers product samples to customers
                                • Takes customer orders in a friendly and helpful manner, and ensures that customer specifications are clearly understood
                                • Implements the '5 Steps to Make It Right' when a customer has a problem with our products or services
                                • Answers customer questions promptly, or finds a staff member who can
                                • Channels customer feedback and product suggestions to the Deli Lead
                                • Gathers and communicates necessary information to department managers and the Purchasing Office when a special order or catering order is requested
                                • Offers recipe suggestions, substitutions, and adjustments to customers as needed

                                Shift Preparation

                                • Ensures that all charcuterie items are stored in a manner that provides optimal freshness and presentation of product
                                • Produces all needed par bags, from retrieval of product to labeling and initialing, in time for 11 AM lunch rush; or ensures that AM staff is able to do so
                                • Prepares and readies vegetables, breads, sauces, and other items for sandwich production; completes this process in time for 11 AM lunch rush; or ensures that AM staff is able to do so
                                • Maintains par levels for sandwich meats and cheeses and keep the block stocked with vegetables and sauces
                                • As needed, cooks or heats product in the oven to food safe temperatures and in accordance with Marczyk expectations of quality
                                • Prepares and packages hot-held grab & go sandwiches in a presentable fashion befitting a world-class neighborhood market
                                • Fills charcuterie and grab & go cases and displays as instructed by the Deli Lead
                                • Assists receiver in putting away orders and effectively rotating stock for optimal freshness of product (FIFO)
                                • Understands and adjusts to any space restrictions and/or shared space concerns
                                • Readies self and the working area in a timely manner
                                • Prepares working area for maximum efficiency

                                Order Completion

                                • Performs preparation of product (charcuterie items, sandwiches, catering trays) to customer specifications, and makes product ready for sale (packaging, labelling, ensuring correct price)
                                • Effectively adjusts working area to accommodate menu changes, as necessary

                                OTHER DUTIES & RESPONSIBILITES

                                Cleaning

                                • Takes care of spills, broken glass, and damaged product immediately, or seeks help in doing so
                                • Maintains clean equipment, tools, uniform, and general work area, as befits a world-class market

                                Communication

                                • Communicates with team-mates and Lead throughout shifts, giving regular updates on ongoing tasks and activities
                                • Gives and receives positive and constructive feedback to and from teammates
                                • Attends and actively participates in team meetings
                                • Communicates with other departments to mitigate waste and accomplish tasks as necessary

                                Safety

                                • Maintains knowledge of and adherence to all food and work safety guidelines as mandated by applicable government agencies (i.e. Health Department, OSHA, etc.)
                                • Maintains knowledge of and adherence to all Marczyk's food and work safety rules
                                • Honestly and accurately fills out all necessary documentation relevant to job functions (i.e. temperature logs, communication logs, etc.)
                                • Displays a concern for the safety and well-being of all customers and co-workers through words and actions
                                • Provides prompt, critical, and documented feedback concerning any known safety hazards, injuries, or near misses

                                 
                                POSITION REQUIREMENTS    
                                NECESSARY QUALIFICATIONS

                                • Interest in eating well and preparing food
                                • Comfort with knives, slicers, ovens, and other kitchen equipment
                                • Willingness to make a 1-year, verbal commitment to stability in the position as a definition of successful employment
                                • Creativity in problem solving
                                • Excellent verbal and written communication
                                • Prove ability to take direction and criticism, work efficiently, and be adaptable to change
                                • Is able to effectively manage emotions in the workplace
                                • Able to work a varied schedule including days, evenings, weekends, & holidays
                                  • If full-time, must have a minimum of 6 days of full availability -or- 5 days full and 2 days partial
                                  • If part-time, must have a minimum of 5 days of full availability -or- 4 days full and 2 days partial -or- 3 days full and 4 days partial
                                • Mathematical proficiency and analytical business skills to perform required functions
                                • Willing to learn and become proficient with ECRS Catapult software
                                • Able to repetitively lift 50 lbs, bend, stoop, and stand for long periods of time
                                • Able to work effectively within a diverse group of people

                                PREFERRED QUALIFICATIONS

                                • One (1) year of deli, line cook, or related job experience
                                • Familiarity with order building software (ECRS Catapult or similar)
                                • Familiarity with Microsoft Excel
                                • Passion for the fine art of salesmanship
                                Posting ID: 68227140Posted: 2020-02-19