The number one function of every Team Member is to provide excellent customer service. This is accomplished by understanding and fulfilling all of the general responsibilities of the prepared foods team member.
(Essential Duties and Responsibilities)
Provides exceptional customer service.
Greets customers, processes orders in a kind, cheerful, and knowledgeable manner.
Adherence to all Food Safety & Sanitation guidelines & preparation methods, as per company policy.
Willingness to obtain knowledge of all products in the prepared food department including ingredients, price, selling points, and preparing knowledge.
Ensures accuracy of pricing.
Ensures product is fresh.
Ensures product is prepared properly.
EDUCATION/AGE: You must be at least 18 years old to work in the prepared foods department department. High school or equivalent education is required.
EXPERIENCE: Experience is preferred but not necessary. All training is given on the job. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
SKILLS: Must learn and understand all aspects of the prepared foods operations as they relate to Best Yet Market. Must be able to provide excellent customer service and perform that by example. Must possess good skills in dealing with customers and co-workers and be able to accept discipline from higher authorities.
SUPERVISORY RESPONSIBILITIES: None
TYPICAL PHYSICAL DEMANDS: Body Positions: Must be able to sit and stand for long periods of time. Body Movements: Walking; turning head and torso; bending arms, wrists & fingers; kneeling; reaching over head and heavy lifting Body Senses: Must have full use of eyes for safe equipment operation; full power of speech.
TYPICAL MENTAL DEMANDS: Language: Must be fluent in verbal and written English for customer service and coworker interaction. Mathematical: Must be able to do routine arithmetic calculations required for pricing. Mental: Must be of sound mind.
WORKING CONDITIONS: Work will be done primarily in a climate controlled store and warehouse environment. Because of the nature of the products sold, the store itself is kept colder then normal.
EQUIPMENT TO BE USED: Pots, pans, cutlery, ovens, broilers, grills, slicers, grinders, blenders, scales, and price marking equipment.