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233 Medical Billing Jobs in eden prairie, mn

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            service scheduler

            Johnson Health Tech
            Eden Prairie, MN 55344
            Full-time, Part-time
            Similar jobs pay $13.03 - $20.56
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            Job Description

            Description:

            Position Overview:

            Under the direction of the Service Manager, the Service Scheduler is responsible for coordinating with customers and Service Technicians to schedule service visits.


            Responsibilities:

            • Establish service, maintenance and contract call priorities and schedules.
            • Coordinate activities of staff to ensure quality customer service is provided within prescribed time and budgets
            • Establish positive long term relationships with customers and key members of commercial establishments
            • Assist in the ordering of parts
            • Miscellaneous office administrative duties
            • Assist customers on the phone, via email, and walk-ins
            • Prepare reports as requested
            • Assist the retail stores in resolving customer issues
            • Take all reasonable steps possible to minimize the amount of non-billable Service Technician time
            • Ensure that inventory is in stock before scheduling the service call
            • Maintain cooperative working relationships with all company employees
            • Establish service, maintenance and contract call priorities and schedule them accordingly
            • Complete all time cards to ensure accuracy for billing, payroll and job costing purposes
            • Keep the Service Manager informed as to all pertinent factors affecting the assigned responsibilities
            • Procure needed repair parts
            • Ensure that direct customer relationships are positive, productive and profitable
            • Assist in the collections process for commercial work performed by the service department
            • Additional duties assigned as needed
            . Requirements:

            Qualifications:

            Education:

            • High school degree or equivalent required
            • Bachelor's Degree in Business Administration or related field is desired

            Experience:

            • 1 – 2 years of customer service and or scheduling experience

            Other Requirements:

            • Strong ability to communicate with both internal and external customers
            • Able to quickly build and maintain good working relationships
            • Advanced Microsoft Excel, Word, and Outlook skills



            We offer:

            • Full insurance benefits; including medical, dental and prescription drug coverage
            • Paid holidays and vacation
            • 401(k) for your retirement




            PI128514517

            Posting ID: 597988408Posted: 2021-01-11