Potelco, Inc. is looking for a strong customer service professional to join our team at our company headquarters in Sumner, WA. Excellent customer service skills both in person and over the phone are a necessity. We are looking for an individual who enjoys working with other highly talented, goal-oriented staff members. This is a great opportunity to learn new processes and skills as you work with various departments in the company.
Greeting guests in an upbeat and courteous manner.
Answering phones in a timely manner and transferring calls to the appropriate person/department.
Open and distribute incoming mail daily & prepare outgoing mail and packages
Ability to perform a wide variety of clerical processes in a high volume, fast paced environment
Use Microsoft Office Suite to include Word and Excel skills
Miscellaneous other tasks to include assisting with Account Payable
Must have 2 years of experience as a customer service specialist, in a professional setting
AA in Business or accounting a plus
Able to work with all personality types
Ability to maintain a professional demeanor and appearance
Medical, Dental and Vision Coverage 100% paid by Employer includes dependents
401k Benefits with a 4.5% Employer match