Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.
Community members in Tehachapi dreamed of a state-of-the-art hospital for decades. That dream became a reality when they partnered with Adventist Health to open a new 25-bed critical access hospital in 2019. Since opening, we have ushered in needed services, including surgery, emergency care and an intensive care unit. Meanwhile, our ability to attract new doctors, surgeons and care providers to the area has transformed and elevated the health experience in this rural mountain community we call home. But healthcare isn't just about access to care - it's about the way we care for you. At Adventist Health Tehachapi Valley, we don't want to treat you like just another patient. Instead, it's our commitment to care for you like family. To us, that's who you are.
We're looking for someone to join our team as a Patient Care Coordinator (Outpatient) who:
Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Facilitates day-to-day business operations. Performs duties in an outpatient location. Essential Functions:
- Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed.
- Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
- Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
- Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
- Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects.
- Performs other job-related duties as assigned.
You'll be successful with the following qualifications: Education:
- High School Education/GED or equivalent: Preferred
- Associate's / Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred
- Medical office training and/or experience: Preferred
Posting ID: 553339339Posted: 2020-09-15