Department: KS Front End
Post End Date:
Position Type: Employee
Position Reports To: Store Management
Position Supervises: Front-end Associates
FLSA Status: Non-Exempt
Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish & maintain a safe & clean environment that encourages our customers to return. Achieve the Front-end performance goals & best practices. Drive the department in reaching sales & profit goals established for the department, & monitor all established quality assurance st&ards. Direct & supervise all functions, duties & activities for the Front-end department. Responsible for the execution of best practices, goals & established st&ards for the department. Role model & demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion & safety of others.
Essential Job Functions:
- Promote trust & respect among associates.
- Communicate company, department, & job specific information to associates.
- Collaborate with associates & promote teamwork to help achieve company/store goals.
- Create an environment that enables customers to feel welcome, important & appreciated by answering questions regarding products sold within the department & throughout the store.
- Gain & maintain knowledge of products sold within the departments & be able to respond to questions & make suggestions about products.
- Responsible for maintaining records & paperwork required for company & federal compliancy: Anti-money Laundering
- Monitor & control supply expenses for the department.
- Manage cash control, sales & cash items & records for the store.
- Manage the scheduling of Front-end associates to provide adequate department coverage.
- Assist store management in preparing the store/department budget, profit & loss reviews, & take appropriate action on all financial reports.
- Develop & implement a department business plan to achieve desired results.
- Create & execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal & special ads.
- Monitor & control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Responsible for the department associates are current & compliant with company training st&ards.
- Adhere to all food safety regulations & guidelines.
- Reinforce safety programs by complying with safety procedures & identify unsafe conditions & notify store management.
- Practice preventive maintenance by properly inspecting equipment & notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, & illegal activity, including: robbery, theft or fraud.
- Adhere to all local, state & federal laws, & company guidelines.
- Supervise & coach direct reports in the performance of their duties; complete performance reviews & provides feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Effective communication skills
- Knowledge of basic math
- Ability to h&le stressful situations
- Retail or Customer Service experience
- Front-end experience
Desired Previous Job Experience
- High school diploma or equivalent
- Front-end Supervisor
- Management experience
- Retail experience
- Second language: speaking, reading &/or writing
Education Level: High School Diploma/GED Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
Jobs at City Market: To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for an annual bonus based upon company performance
- Associate discounts
Growth and Development Benefits
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: CO || Avon || 0260 Beaver Creek Place || 81620 || City Market || None || Front End || Employee || Non-Exempt || Full-Time || None