A PizzaRev General Manager sets and achieves the highest standard in all areas of restaurant oversight. This includes the employee experience, the customer experience, and financial results.
In addition to addressing the needs of the customers, General Managers oversee the training and development of restaurant employees and effectively attend to their needs. While communicating the needs and responsibilities of the store to the corporate entity is part of the job, management of the administration of the store will be your primary duty. This is a full time position requiring full availability.
Leading the restaurant team in successful day-to-day operations. Growth of Shift leaders and Supervisors with company objectives in mind. Solely responsible at the store for the interviewing, selecting, and hiring processes of all candidates.
Properly training and developing Crew members through quality orientations, development discussions, performance evaluations, and recognition, so that they are prepared for additional career opportunities. Coaching and counseling employees on a timely basis; making decisions on promotions and terminations of employees, and taking the appropriate action. This includes handling all general manager duties concerning Human Resources coordination.
Identifying talent, interviewing, and hiring new Crew Members. Demonstrating the management style that is reflective of PizzaRev’s values and culture. Fostering an environment of teamwork. Successfully communicating company changes/focus to the team. Ensuring that employees are paid properly and receive appropriate benefits. Writing schedules that meet the needs of the business, so that a great customer experience is delivered while also maintaining financial responsibility.
Supervising the staff is one of the main duties of a General Manager. This includes making sure that the staff is carrying out their assigned duties. Also, that schedules are followed, and that reporting via the shift leads and supervisors is handled according to our direction. Staff is expected to follow the rules and guidelines presented to them via training and our PizzaRev Handbook at all times! You will at all times be supervising our shift leaders, supervisors and crew members. A standard store may operate with over 25 employees.
The following duties are your primary duties: