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12305 Customer Service Jobs in ellicott city, md

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    Customer Service Representative

    High's Dairy Stores

    64 Federick Rd, Ellicott City, MD 21043
    0.4 miles
    Full-time, Part-time

      Customer Service Representative

      High's Dairy Stores

      3045 Rogers Ave, Ellicott City, MD 21041
      1.5 miles
      Full-time, Part-time

        Cashier and Customer Service Associate

        Kohl's

        Ellicott City, MD 21043
        0.5 miles
        Full-time, Part-time
        • Urgently Hiring

        TSA Customer Service Representative Part-time

        Staples

        Columbia, MD 21045
        4.8 miles
        Part-time

          Customer Service Associate - Seasonal

          Kohl's

          Ellicott City, MD 21043
          0.5 miles
          Full-time, Part-time

            Customer Service/Sales

            The Home Depot

            Ellicott City, MD 21041
            Full-time, Part-time

              Deli Customer Service

              Wegmans

              8855 Mcgaw Road, Ellicott City, MD 21043
              5.7 miles
              Full-time
              • Urgently Hiring

              TSA Customer Service Representative

              Staples

              Columbia, MD 21045
              4.8 miles
              Full-time

                Deli Customer Service

                Wegmans

                8855 Mcgaw Road, Ellicott City, MD 21041
                5.7 miles
                Full-time

                  Food Service Representative

                  High's Dairy Stores

                  64 Federick Rd, Ellicott City, MD 21043
                  0.4 miles
                  Full-time, Part-time

                    Food Service Representative

                    High's Dairy Stores

                    3045 Rogers Ave, Ellicott City, MD 21041
                    1.5 miles
                    Full-time, Part-time
                    • Start Earning

                    Uber Driver Partner - Supplement Your Customer Service Income

                    Uber

                    Elkridge, MD 21075
                    5.0 miles
                    Full-time, Part-time

                      CAREGiver - CNA

                      Home Instead Senior Care

                      241 - 21043, Ellicott City, MD 21043
                      0.5 miles
                      Part-time

                        Customer Service Representative

                        High's Dairy Stores
                        64 Federick Rd, Ellicott City, MD 21043
                        Full-time, Part-time
                        Similar jobs pay $17.91 - $31.59
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                        Job Description

                        The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. 

                        Principal Duties and Responsibilities

                        •    Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
                        •    Respond to all customer requests in a timely manner.
                        •    Support and follow all safety and security initiatives.
                        •    Ensure proper cash handling with the operations of the POS and cash bank procedures.
                        •    Adhere to all store operations procedures, policies and guidelines.
                        •    Properly execute up-selling initiatives and provide a value to the customer.
                        •    Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
                        •    Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
                        •    Effectively communicate with store management and team members.
                        •    Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
                        •    Adhere to all Food Service Program procedures, standards and sanitation requirements.

                        Minimum Knowledge, Skills and Abilities

                        •    Must be at least 18 years old
                        •    Strong focus on customer service and working with people
                        •    Strong commitment to teamwork
                        •    Strong communication skills, including the ability to professionally communicate verbally to customers
                        •    Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
                        •    Flexible and adaptable to change
                        •    Ability to handle difficult situations professionally
                        •    Ability to lift up to SO lbs.
                        •    Reliable transportation
                        •    Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

                        Working Conditions:

                        •    Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
                        •    Spends the majority of the shift standing with frequent bending and lifting.
                        •    In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.

                        The above job description is intended to describe the general content and requirements for the 
                        performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. High's of Baltimore, LLC retains the discretion to add to or change the duties of this position at any time, with or without notice. This job description does not constitute a contract of 

                         

                        Posting ID: 47031625Posted: 2020-07-14