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21036 Communication Jobs in englewood, co


    Sr. Mgr, Spectrum Community Solutions WiFi Products


    Greenwood Village, CO 80121
    2.1 miles
    Full-time, Part-time

      Account Executive, Spectrum Community Solutions


      Greenwood Village, CO 80121
      2.1 miles
      Full-time, Part-time
      • Urgently Hiring

      Food Courier


      Denver, CO 80218
      6.3 miles
      Full-time, Part-time

        Account Executive, Spectrum Community Solutions


        Denver, CO 80224
        4.0 miles
        Full-time, Part-time

          Sr. Mgr, Spectrum Community Solutions WiFi Products


          Denver, CO 80223
          4.5 miles
          Full-time, Part-time
          • Urgently Hiring

          Restaurant Delivery


          Englewood, CO 80155
          5.4 miles
          Full-time, Part-time
          • Urgently Hiring

          Member Service Representative

          S3 Shared Service Solutions, LLC

          Englewood, CO 80112
          6.9 miles

            Retail Sales Consultant-AT&T

            Prime Communications

            24100 E Commons Ave Suite 102, Aurora, CO 80016
            13.4 miles
            Full-time, Part-time

              Community Advocate (Temporary)

              Inside Higher Ed

              Denver, CO 80204
              7.3 miles
              Full-time, Part-time
              • Urgently Hiring

              Agent, Guest Servs

              La Quinta by Wyndham Denver - Englewood-Tech Center

              Greenwood Village, CO 80110
              2.9 miles

                Sr. Mgr, Spectrum Community Solutions WiFi Products

                Greenwood Village, CO 80121
                Full-time, Part-time
                Refer friends, get paid!

                Job Description

                JOB SUMMARY
                This Product Manager role will be responsible for defining and launching our next generation service platform in our Multi-Family Dwellings (MDU) segment. This role will assume leadership from ideation to successful launch, involving a cross-functional team that will be at the center of a fast paced, highly visible effort. The role will report to the Director of Product Management in the Spectrum Community Solutions group, but will operate in a highly matrixed environment with numerous key stakeholders. The role will interact with Sales, Customer Service, Field Operations, Billing, project managers, engineers, and software developers on a regular cadence. This role will also be required to engage with vendors and other 3rd parties in support of product development activities.

                Actively and consistently support all efforts to simplify and enhance the customer experience

                Responsible for understanding the multi-family housing market with a focus on the needs of property owners, property management staff and renters.

                Responsible for understanding basic networking and WiFi technology, as well as an understanding of how IoT can be used in the multi-family housing market.

                Stay on top of market trends and competitor feature sets in the multi-family technology space.

                Capable of translating customer experiences into detailed requirements necessary to drive technical development and user interaction (UI) design.

                Work with Data Intelligence to establish quality metrics and the processes/technology to quantify the performance of the platform and customer service.

                Co-develop materials to educate and align the broader organization and executives on the specifics of and goals for the platform.

                Collaborate with Sales and Marketing teams to support service launch and ongoing operations of the business

                Coordinate information gathering to translate high level process goals into specific sub-processes with appropriate documentation.

                Develop communication plan for stakeholders and process participants.

                Proactively identify opportunities to support and improve the product.

                Support the development and communication of Product strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing and Sales stakeholders on implementing strategy.

                Manage and develop product management staff.

                Skills/Abilities and Knowledge
                Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services
                Aptitude and eagerness to learn from a new environment and make an impact quickly
                Ability to manage and foster change
                Ability to lead large, cross-functional teams in order to achieve business goals and results
                Ability to listen to multiple points of view and synthesize against goals for recommendations
                Ability to plan, prioritize and organize effectively and independently
                Ability to handle multiple projects and tasks
                Ability to make decisions and solve problems while working under pressure
                Ability to show judgment and initiative and to accomplish job duties
                Ability to analyze and interpret data and synthesize recommendations
                Ability to communicate with all levels of management and company personnel
                Ability to communicate orally and in writing in a clear and straightforward manner
                Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
                Proficiency with Word, Excel, PowerPoint
                Good organizational and office management skills
                Excellent cognitive and communication skills
                Excellent analytical skills
                Strong business sense and sense of urgency to achieve business results

                Undergraduate degree required
                MBA preferred, but not required
                Prefer technical degree related to the telecommunications field or operational/process optimization

                Related Work Experience Number of Years
                Product Development Process 3-5
                Related industry experience (Cable, Telecommunications,
                Software/Online Services) 3-5

                WORKING CONDITIONS
                Office environment
                Limited Travel
                Posting ID: 576418124Posted: 2020-09-28