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27829 Customer Service Jobs in englewood, co

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    Member Service Representative

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      Technical Customer Service Representative

      DIRECTV
      Englewood, Co, Englewood, CO 80113
      Full-time, Part-time
      Similar jobs pay $11.29 - $17.81
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      Job Description


      DIRECTV is NOW hiring for Technical Customer Service Representatives!


      Entertain Your Future With DIRECTV

      You're probably not here to read about DIRECTV's Fortune 500 ranking, annual revenue or latest products and services. More important is what a career with DIRECTV can do for you. We seek the brightest minds in an evolving workplace. The A-listers of our industry. The quarterbacks of the next generation. And those who get drafted to the team will walk a red carpet of rewards. After all, you'll help us transform what TV means to the world. And in turn, we'll entertain your future.


      Job Summary

      Deliver world class customer service and build customer satisfaction and loyalty

      Troubleshoot all technical inquiries regarding DIRECTV receivers and products over the phone

      Make the best use of all resources/tools and technology to troubleshoot and resolve customer technical issues

      Complete ongoing training to stay abreast of product, service and policy changes

      Provide effective and timely resolution of a range of customer inquires

      Strive for one-call resolution of customer issues

      Increase the customer experience by providing information on new products, programming package and services through upselling opportunities 


      Apply now to be part of the team! 


      Requirements


      Posting ID: 18279966Posted: 2020-07-14