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    Service Technician/Trainee

    Central Arkansas Workforce Development Area
    Conway, AR 72032
    Full-time, Part-time
    Similar jobs pay $11.83 - $19.05
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    Job Description

    Job Description

    Job Description of Service Technician/Trainee:

    A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact.  May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

    Duties and Responsibilities of Service Technician/Trainee:

    • Repair and perform preventative maintenance on marketing equipment
    • Unload and reload with products as necessary
    • Educate customers on basic equipment repair and upkeep procedures
    • Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
    • Fill installed equipment and adjust to proper mixture
    • Prioritize and schedule service and PM calls to meet customer service windows
    • Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
    • Collect accurate and complete equipment and customer information
    • Remove old parts and replace with new parts
    • Maintain parts inventory on service truck
    • Establish positive relationship with contacts at service calls
    • After each call, complete paperwork on job and call in paperwork every two hours
    • Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
    • Regular, reliable, predictable attendance

     

    Requirements of Service Technician/Trainee:

    • 18 years or older
    • High School Diploma or GED
    • 21 years or older if CDL Required
    • Valid CDL license (if applicable)
    • Pass DOT Physical and DOT Road-test (if applicable)
    • Adhere to DOT Regulations (if applicable)
    • Pass the drug test and background check
    • Senior technician requires certification in refrigeration
    • Must be able to pass refrigeration certification Type I/Type II practices (if applicable)

     

    HELPFUL EXPERIENCE:

    • Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
    • Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
    • Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
    • Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
    • Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
    • Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
    • Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

    About the Central Arkansas Workforce Development Area

    The Central Arkansas Workforce Development Centers specialize in recruiting and placing skilled professionals in a variety of industries on behalf of employers in Central Arkansas. We help people find jobs and provide workforce solutions to businesses.

    CAPDD/Arkansas Workforce Center is an “equal opportunity employer/program,” and “auxiliary aids and services are available upon request to individuals with disabilities.” Arkansas Relay Service: 1-800-285-1121 (Voice) 1-800-285-1131 (TDD) or TDD 711.

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    Posting ID: 576631821Posted: 2020-10-18