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                      Cub Foods - Part-Time - Clean Team - Forest Lake

                      Cub Foods, Inc
                      Forest Lake, MN 55025
                      Part-time
                      Similar jobs pay $9.65 - $12.79
                      Refer friends, get paid!

                      Job Description

                      ACCOUNTABLE TO: Customer Service Manager

                      PRIMARY OBJECTIVE

                      To perform customer checkout transactions as required for daily sales and to ensure a positive shopping experience for customers.

                      NATURE AND SCOPE

                      Primary emphasis in this position is on following front end checkout procedures in all transactions, maintaining positive customer relations and expedient processing of all orders. The position requires on-going customer interaction, providing prompt, courteous and accurate service. This position requires on going social skills/verbal interaction, register/scanner operation, reading, light lifting, and standing. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Customer Service Manager or person in charge.

                      ESSENTIAL POSITION FUNCTIONS

                      1. Assist customers and ensure proper service levels and courtesy from all associates
                      • Greet and thank customers
                      • Answer or refer questions and respond to customer requests as needed
                      • Bring customers to location of item
                      • Perform price checks
                      • Respond to customer assistance needs/calls promptly
                      • Direct customer problems to management as appropriate
                      • Monitor and ensure prompt, courteous, and accurate customer relations
                      Functional Requirements

                      Frequent: Physical - lifting/carrying up to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching, standing and turning

                      Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

                      Occasional: Physical - lifting/carrying over 50 lbs., equipment operation

                      (calculator) squatting, stooping/bending and walking

                      1. Perform product scanning and processing of customer order in an accurate, efficient and prompt manner
                      • Ensure minimal waiting time to each customer
                      • Account for all products in and under the cart before beginning customer order.
                      • Ask for coupons before beginning an order and codes coupons accurately
                      • Scan each item so it is properly identified by the register system
                      • Obtain prices for items not identified by the register system and completes scan error forms for discrepancies
                      • Has working knowledge of most frequent product codes and new items
                      • Use care in handling of products
                      • Utilize proper etiquette for intercom calls
                      • Follow policy and procedures when handling tobacco, alcohol and lottery transactions
                      Functional Requirements

                      Frequent: Physical - lifting/carrying to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching and standing, turning

                      Mental - judgment/decision making, social skills/verbal interaction,

                      memorization, reading, writing, math

                      Occasional: Physical - lifting/carrying over 50 lbs., equipment operation (calculator),

                      squatting, stooping/bending, walking

                      1. Ensure properly handling of all forms of tender and coupons
                      • Count and enter cash into register system
                      • Enter credit and debit card transactions into register system
                      • Enter electronic transactions (food stamps) into the register system
                      • Verify information on check, enter and appropriately utilize check verification system and tender check into register system
                      • Ensure coupons are valid, enter to correct department
                      • Maintain clean, neat and organized till and work area
                      Functional Requirements

                      Frequent: Physical - equipment operation (register, check verification machine, coupon machine), standing and turning

                      Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

                      Occasional: Physical - equipment operation (calculator)

                      1. Ensure accurate handling of all voids, returns, refunds and exchanges
                      • Follow store return, refund and exchange policies
                      • Complete refund forms and record on register log
                      • Handle transaction in a courteous and efficient manner
                      • Call for shop back of perishable product as required
                      Functional Requirements

                      Frequent: Physical - equipment operation (register, check verification machine, coupon machine), standing and turning

                      Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math

                      Occasional: Physical - equipment operation (calculator)

                      1. Follow front end safety and security procedures
                      • Use appropriate scanning techniques and ergonomic methods
                      • Know and understand store emergency procedures
                      • Apply security tape as needed for proof of purchase
                      • Notify appropriate personnel in case of theft or shoplifting
                      Functional Requirements

                      Frequent: Mental - judgment/decision making

                      Occasional: Mental - memorization, social skills/verbal interaction

                      1. Assist with front end maintenance and cleaning
                        • Clear floor and carts, cleans and stocks registers, fills bag stations, assembles tote boxes, performs shop back
                        • Straighten and fill product at check stands as directed
                      Functional Requirements

                      Frequent: Physical - lifting/carrying to 50 lbs., pushing/pulling to 10 force pounds, equipment operation (shopping cart, flat bed), squatting, stooping and bending

                      Mental - judgment/decision making and memorization

                      1. Follow all store and department policies and procedures
                      Functional Requirements

                      Frequent: Mental - judgment/decision making, social skills/verbal interaction,

                      memorization, reading and writing

                      1. Perform other duties as assigned or delegated
                      Note: *Within each essential functional requirement, "Frequent" represents approximately 15% of

                      the work shift or at least ten repetitions per work shift. "Occasional" represents approximately less than 15% of the work shift or fewer than 10 repetitions per work shift

                      *Management retains the discretion to add or to change the position functions at any time.

                      *Position functions may vary by store location

                      Cashier
                      Functional Requirements

                      Tasks Performed (Normal Job Duties): See Narrative Job Description

                      Machines, Tools, Equipment Used: Cash register, telephone, intercom, scanner, coupon machine, check verification machine, lottery ticket machine, carts, money order machine, gift certificates, credit/debit machine

                      Physical Requirements for an 8 Hour Workday

                      Activity

                      (at one time)

                      <30

                      min

                      1hr

                      2hr

                      3hr

                      4hr

                      5hr

                      6hr

                      7hr

                      8hr

                      Shift Total

                      Standing

                      x

                      Sitting

                      Walking

                      x

                      Driving

                      Visual Acuity

                      x

                      Environment

                      Activity
                      (at one

                      time)

                      None

                      <30

                      min

                      1 hr

                      2 hr

                      3 hr

                      4 hr

                      5 hr

                      6 hr

                      7 hr

                      8 hr

                      Shift

                      Total

                      Inside

                      x

                      Outside

                      x

                      Inside

                      Cooler

                      x

                      Inside

                      Freezer

                      x

                      Actions Required While Working on the Job

                      Activity

                      Not at all

                      Seldom

                      0 -1 hours

                      Occasionally

                      1 - 2.5 hours

                      Frequently

                      2.5-5.5hours

                      Continuously

                      5.5 - 8 hours

                      Stairs

                      x

                      Climb

                      x

                      Balance

                      x

                      Bend/Stoop

                      x

                      Kneel

                      x

                      Crouch

                      x

                      Crawl

                      x

                      Push/Pull

                      x

                      Squat

                      x

                      Reach above Shoulder Level

                      x

                      Reach at Shoulder Level

                      x

                      Lifting Requirements

                      Functions Lifting

                      None

                      Seldom

                      0 - 1 hours

                      Occasionally

                      1 - 2.5 hours

                      Frequently

                      2.5 - 5.5 hours

                      Continuously

                      5.5 - 8 hours

                      Distance Lifted

                      (inches, feet, yards)

                      1 lbs. to 5 lbs.

                      x

                      to 48 inches high

                      5 lbs. to 10 lbs.

                      x

                      to 48 inches high

                      10 lbs. to 20 lbs.

                      x

                      to 48 inches high

                      20 lbs. to 30 lbs.

                      x

                      to 48 inches high

                      30 lbs. to 40 lbs.

                      x

                      to 48 inches high

                      40 lbs. to 50 lbs.

                      x

                      to 48 inches high

                      Over

                      50 lbs.

                      x

                      to 48 inches high

                      Carrying Requirements

                      Functions Carrying

                      None

                      Seldom

                      0 - 1 hours

                      Occasionally

                      1 - 2.5 hours

                      Frequently

                      2.5 - 5.5 hours

                      Continuously

                      5.5 - 8 hours

                      Distance Lifted

                      (inches, feet, yards)

                      1 lbs. to 5 lbs.

                      x

                      to 50 feet

                      5 lbs. to 10 lbs.

                      x

                      to 50 feet

                      10 lbs. to 20 lbs.

                      x

                      to 50 feet

                      20 lbs. to 30 lbs.

                      x

                      to 50 feet

                      30 lbs. to 40 lbs.

                      x

                      to 50 feet

                      40 lbs. to 50 lbs.

                      x

                      to 50 feet

                      Over

                      50 lbs.

                      x

                      to 50 feet

                      Items generally lifted or carried: Bags of groceries for customers, cash drawers, all items as they are scanned, debris from floor/aisles.

                      Pushing / Pulling Requirement

                      Functions

                      Pushing / Pulling

                      Items / Material

                      Force Pounds

                      Distance Pushed

                      Surface

                      Grocery Carts

                      Up to 20

                      to 100 feet

                      Concrete, tile, flat

                      Flat Carts

                      Up to 20

                      to 100 feet

                      Concrete, tile, flat

                      Hand Movement

                      Activity

                      Right/Left/

                      Both hands

                      Not at all

                      Occasionally

                      1 - 2.5 hours

                      Frequently

                      2.5 - 5.5 hours

                      Continuously

                      5.5 - 8 hours

                      Simple Grasping

                      x

                      Fine

                      Manipulation

                      x

                      Items/tools involved in arm/hand movement: Cash register, cash drawer, check/coupon/credit card/lottery machines, drawers, keys, pens, calculator, fax machine, money order machine

                      *Functional requirements may vary by store location

                      Why Work for Supervalu?

                      SUPERVALU Inc. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $17 billion. SUPERVALU serves customers across the United States through a network of almost 3,400 stores. Headquartered in Minnesota, SUPERVALU has about 35,000 employees. We know that bright, motivated people are the reason for our success. Because of our employees, we've been providing the best service to our customers for more than 135 years.

                      We encourage FRESH thinking, offer an environment of inclusion and support, and set no boundaries on your achievement!

                      A GREAT PLACE TO GROW!

                      Posting ID: 561455964Posted: 2020-07-14