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    Automotive Service Writer Advisor

    Covolo Auto and Farm Service
    Lyman, WY 82937
    Full-time, Part-time
    Similar jobs pay $10.27 - $16.01
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    Job Description

    Job Description

    This position is located in Mountain View, WY

    We are seeking a personable, motivated individual to join our auto care service center as a Service Writer. As part of our customer service team, you are the first point of contact for both walk-in and phone customers. You assist customers in determining their present repair or maintenance needs, provide education regarding the benefits of standard maintenance schedules, and make appointments for maintenance services. You take customer vehicle data, perform follow-up calls and communication, and assist in all aspects of customer care. Our ideal candidate has prior experience in an automotive sales or repair environment, and prior experience as a Service Writer is especially valuable. This position requires you to have moderate computer proficiency, strong organizational skills, and superb interpersonal and communication skills.

    Service Writer Duties and Responsibilities

    • Greet customers and answer phones
    • Help customers determine their service and maintenance needs
    • Provide information regarding standard maintenance schedules and benefits
    • Record all pertinent customer vehicle information
    • Perform follow-up calls and emails
    • Make, change, and cancel service appointments as necessary

    Service Writer Requirements and Qualifications

    • High school diploma or GED certificate
    • Previous experience in a similar role is preferred but not required
    • Prior experience in an automotive sales or repair environment
    • Prior experience as a Service Writer (strongly preferred)
    • Proficiency with common office and productivity software
    • Excellent communication and interpersonal skills

    Compensation is based upon experience

     

    Company Description

    Diversified Company with Auto, truck and agriculture areas.
    Posting ID: 563203945Posted: 2020-08-08