Downtown Ace Hardware is a locally-owned family-run business. We have been in Downtown Fort Collins since 1990. We pride ourselves on our excellent customer service, our product knowledge, and our wide range of products. We are seeking long-term full- and part-time applicants. We offer a flexible schedule, paid time off, and employee discounts. The Cashier is responsible for register transactions involving the sale and/or return of merchandise. Essential duties & responsibilities include: Customer Service • Project a positive representation of Downtown Ace Hardware. • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store. • Project a friendly, outgoing demeanor; work well with customers as well as associates. • Clear customer checkout lines quickly and efficiently. • Answer and monitor all calls and pages promptly, courteously and effectively. • Communicate any problem or issue that requires management assistance. • Continually build product knowledge base and possess the ability to assist customers with store layout and product location. • Assist in pricing, stocking, marking and bagging of merchandise. Register Operations • Follow all cash register transaction procedures. • Responsible for balancing of register drawer. • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. • Participate in monthly store and Cashier meetings. Front End Appearance and Upkeep • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end. • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change. • Ensure fresh ads are stocked in shopping carts at all times. • Ensure forms and supplies are stocked at all times. • Assist with decorating the front end according to the Store Support Center program. • Call for cart pickups when necessary. • Inform management when merchandise returns need to be put away. • Perform all other duties as assigned. Successful applicants will possess good communication skills, have the ability to get along with all co-workers, and be reliable and prompt for scheduled shifts. High School graduate or GED preferred. Current students are also encouraged to apply. Previous cashiering or customer service experience is beneficial. Physical demands may include standing for long periods, walking, lifting (up to 25lbs) and occasional climbing of stairs & ladders.
Employee must be able to pass a drug test. All staff must attend monthly store meeting.