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    11926 Providence Road W Ste. E-4, Charlotte, NC 28277
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                        If you can swim, you can be a hero! - Ballantyne

                        Aqua-Tots Swim Schools
                        11926 Providence Road W Ste. E-4, Charlotte, NC 28277
                        Part-time
                        Refer friends, get paid!

                        Job Description

                        Currently seeking enthusiastic, reliable, outgoing individuals that have the knack for engaging with children and their families. The ideal candidate will enjoy having fun while creating a top-notch experience for our customers. We're willing to train those who are able to swim and possess an eagerness to learn! Please review the Water Safety Instructor's (WSI) job description below for more details:

                        Aqua-Tots Swim Schools has been voted one of the "best places to work" according to Business Journal and has been providing superior swim instruction for children ages 4 months - 12 years of age since 1991.
                        Aqua-Tots Water Safety Instructor (AT-WSI) Position Objective: Create a safe and fun environment for children and families to enjoy. This is accomplished by providing exceptional customer service during swim lessons! Partner with General Manager, Aquatic Manager and Aquatic Staff on all aquatic daily operations thereby ensuring company core values, customer satisfaction and revenue increase.

                        SHIFTS: This position is part-time and includes work on Saturdays. Shifts are typically from 8:15am 12:00pm or 3:15pm 8:00pm.

                        Customer Service

                        • Greet customers when they come into the facility
                        • Successfully communicate with potential and existing customers.
                        • Build relationships with families and get to know their names and their children's names
                        • Gracefully handle customer complaints with a win/win outcome in mind. Report any unresolved issues to manager
                        • Lead by example for other staff members by using the customer-focused principle in every customer interaction

                        AT-WSI Duties:

                        • Uphold our Aqua-Tots Swim Schools Core Values
                        • Enthusiastically teach swim lessons in accordance with AT curriculum
                        • Report to work 15 minutes prior to each shift
                        • Be in uniform (Staff shirt) when entering any AT facility or location
                        • Check pool chemicals and maintain chemical log
                        • Set up teaching areas
                        • Clean and maintain pool areas before and after each shift
                        • Understand and uphold AT fecal contamination policies
                        • Be knowledgeable in regards to parent questions regarding progression and AT curriculum
                        • Fill out and return Aqua Cards to correct place in bin after lessons
                        • Attend staff meetings and regular in-service training

                        Qualifications:

                        • Enthusiasm & Positive Attitude
                        • Promptness & Reliability
                        • Accountability & Integrity
                        • Ability to initiate actions that improve yourself and your students
                        • Professional appearance
                        • Consistent high quality of work
                        • Excellent communication skills

                        All offers of employment are contingent on completion of training in our curriculum as per the Aqua-Tots Training Agreement. This includes, but is not limited to, a certification in CPR and First Aid.

                         

                        Posting ID: 74318370Posted: 2020-07-14