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              Assistant Manager

              Primpas Network Inc.
              127 Main Street, Foxborough, MA
              Full-time, Part-time
              Similar jobs pay $20.15 - $32.06

              Job Description

              Assistant Restaurant Manager Sample Job Profile
              © 2014 DD IP Holder LLC, BR IP Holder, LLC, respectively. All rights reserved. This template is provided to Dunkin' Donuts and Baskin-Robbins
              franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible
              for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.
              1
              Summary
              The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to
              develop a team of dedicated people delivering great and friendly guest experiences and profitable top
              line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities
              assigned by the Restaurant Manager.
              Responsibilities Include
              Team Environment
               Assist to recruit, hire, onboard and develop employees
               Communicate job expectations to employees
               Hold team members accountable for their behavior and performance, addressing concerns
              promptly
               Support the development of team members
              Operational Excellence
               Create and maintain a guest first culture in the restaurant
               Ensure all shifts are appropriately staffed to achieve guest service goals
               Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and
              sanitation guidelines; comply with all applicable laws
               Ensure Brand standards, recipes and systems are executed
               Help prepare and complete action plans; implement production, productivity, quality and guest
              service standards
               Review guest feedback and restaurant assessment results and implement action plans to drive
              system improvements
              Profitability
               Control costs to help maximize profitability
               Execute all in-restaurant marketing promotions in a timely manner
               Execute new product roll-outs including team training, marketing and sampling
               Drive sales goals and track results
              Skills/Qualifications
               Fluent in English  Restaurant, retail, or supervisory experience
               Basic computer skills  At least 18 years of age (where applicable)
               Basic writing skills  High School diploma, or equivalent
               Math and financial management
              Assistant Restaurant Manager Sample Job Profile
              © 2014 DD IP Holder LLC, BR IP Holder, LLC, respectively. All rights reserved. This template is provided to Dunkin' Donuts and Baskin-Robbins
              franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible
              for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.
              2
              Competencies
              Guest Focus
               Understands and exceeds guest expectations, needs and requirements
               Develops and maintains guest relationships
               Displays a sense of urgency with guests
               Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
               Resolves guest concerns by following Brand recommended guest recovery process
              Passion for Results
               Sets and maintains high standards for self and others, acts as a role model
               Consistently meets or exceeds goals
               Contributes to the overall team performance; understands how his/her role relates to others
               Sets, prioritizes and maintains focus on important activities
               Reads and interprets reports to establish goals and deliver results
               Seeks ideas and best practices from other individuals, teams, and networks and applies this
              knowledge to achieve results
              Problem Solving and Decision Making
               Identifies and resolves issues and problems
               Uses information at hand to make decisions and solve problems; includes others when necessary
               Identifies root cause of a problem and implements a solution to prevent from recurring
               Empowers others to make decisions and resolve issues
              Interpersonal Relationships & Influence
               Develops and maintains relationships with team
               Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
               Encourages collaboration and teamwork
               Leads others; negotiates and takes effective action
              Building Effective Teams
               Identifies and communicates team goals
               Monitors progress, measures results and holds others accountable
               Creates strong morale and engagement within the team
               Accepts responsibilities for personal and team commitments
               Recognizes and rewards employee's strengths, accomplishments and development
               Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and
              resources
              Assistant Restaurant Manager Sample Job Profile
              © 2014 DD IP Holder LLC, BR IP Holder, LLC, respectively. All rights reserved. This template is provided to Dunkin' Donuts and Baskin-Robbins
              franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible
              for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.
              3
              Conflict Management
               Seeks to understand conflict through active listening
               Recognizes conflicts as an opportunity to learn and improve
               Resolves situations using facts involved, ensuring consistency with policies and procedures
               Escalates issues as appropriate
               Developing Direct Reports and Others
               Works collaboratively with employees to create individual development plans to strengthen
              employee's knowledge and skills
               Regularly discusses progress towards goals, reviews performance and adjusts development plans
              accordingly
               Provides challenging assignments for the purpose of developing others
               Uses coaching and feedback opportunities to improve performance
               Identifies training needs and supports resources for development opportunities
              Developing Direct Reports and Others
               Works collaboratively with employees to create individual development plans to strengthen
              employee's knowledge and skills
               Regularly discusses progress towards goals, reviews performance and adjusts development plans
              accordingly
               Provides challenging assignments for the purpose of developing others
               Uses coaching and feedback opportunities to improve performance
               Identifies training needs and supports resources for development opportunities
              Business and Financial Acumen
               Understands guest and competition; translates and applies own expertise to address business
              opportunities
               Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions
              and implement change
               Has a working knowledge of profit and loss and other key financial measurements in order to
              identify business trends, make adjustments accordingly and set goals
               Understands, analyzes and communicates the key performance/profit levers and manages to these
              measures
              Posting ID: 547974547Posted: 2020-05-30