Hart Ace Hardware is a family owned and operated retail hardware business with two locations in Nashville, Tennessee. We have been in business in our community since 1950. We pride ourselves on providing proven products and exceptional personal service in convenient locations to customers with increasing demands on their time. We consider our employees, many of whom have been with our company over 25 years, to be one of our greatest strengths and assets. We are always looking for talented people who can make the shopping experience of our customers simply amazing! We are a very close group and seek individuals who have strong teamwork and communication skills. A friendly and outgoing personality is a must. Retail experience is not required but is always a plus. We care deeply about our customers and our employees, and need people who are excited to build this culture. Before applying, please understand we are in the RETAIL business. The nature of the retail business is such that our busiest days are consistently weekends, no matter what the time of year. All positions, part time or full time, require working every other weekend General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Hart Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Operate forklift with proper training. • Communicate any Store Support Center issue to General Manager for follow up. • Communicate any merchandising, cost control or sales idea to General Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.
STIHL EQUIPMENT REPAIR EXPERIENCE PREFERRED; SMALL ENGINE REPAIR INTEREST REQUIRED
FULL TIME TEAM MEMBERS ENJOY *Competitive Marketplace Salary *Bi Weekly pay periods *Sales/Profit Bonus 3 times/year *Monthly Performance Bonus *Fully paid medical, dental, vision insurance *HSA plan with employer contribution of $25.00/paycheck *$25,000 Life/AD&D insurance policy *2 weeks paid vacation *Five and a half paid holidays/year *4 SICK/PTO days per year or compensation if not taken *401k plan with company match after one year *Employee purchase discount *Discounted YMCA membership