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35 Clerical Jobs in fresno, ca


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    Fresno, CA 93721
    1.2 miles
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              HR Receptionist

              Fresno, CA 93721
              Full-time, Part-time
              Similar jobs pay $12.00 - $14.93
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              Job Description

              JOB TITLE:



              Corporate Office

              REPORTS TO:

              Human Resources Generalist

              JOB STATUS:

              Regular Full Time

              JOB PURPOSE: A non-exempt clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner; greeting/assisting visitors in the same manner; and providing clerical support to HR and other departments as assigned.

              JOB FUNCTIONS:

              • Phone Coverage:

                • Operates telephone system; promptly and professionally answers telephone calls; routes calls appropriately, offering voice-mail, paging, message taking or redirection of calls as needed.

                • Prepares monthly reception desk coverage calendar.

              • Lobby/Visitor Area Management:

                • Greets visitors and assists them as appropriate. Phones or pages employees to meet visitors and directs visitors to appropriate waiting area.

                • Follows "Workplace Visitor" policy.

                • Responsible for opening and closing Front office doors.  Billing responsible for 1st floor patio door.

                • Maintain clean, professional lobby environment.

              • Meeting Room Calendars:

                • Assist with managing scheduling of Board Room, Training Room and Conference Room calendars; monitors patient room usage.

              • Processes and sorts all incoming postal and interoffice mail daily.

                • Sorts and distributes incoming faxes as received.

                • Deliveries-accepts on behalf of company or contacts recipients.

              • Provides support services to Human Resources including but not limited to the following:

                • Monthly Birthday acknowledgment process

                • CCFMG driving requirements process

                • CPR tracking process

                • Weekly supply orders

                • Orientation materials-create binders on a weekly basis; HIPPA (section 8) materials; maintain a supply of three on hand at all times.

              • Completes other administrative duties and/or projects as assigned.


              • Promotes the purpose, values and foundations of CCFMG at all levels of the organization and to our community partners.



              • High school diploma or equivalent.


              • Five years of experience as a receptionist in a large office with multi-line switchboard, preferably in a health care environment.

              • Three years of experience in administrative/clerical support required.



              • Working knowledge of standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

              • Fluent Bilingual Spanish, preferred.


              • Excellent customer service skills.

              • Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly direct calls.

              • Confident and flexible.

              • Commonsense, initiative, and a "can do" approach to work.

              • Basic computer skills with experience using Word, Excel, and Outlook programs.


              • Ability to use multi-line phone system, including transferring calls and paging.

              • Ability to diplomatically and assertively discourage or redirect unwanted calls, difficult visitors, or employees with inappropriate requests

              • Ability to remain calm under pressure.

              • Ability to handle multiple tasks simultaneously.

              • Ability to speak clearly and loudly enough to be heard by callers and visitors.

              Equipment Operated:

              • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

              Work Environment:

              • Position in a well lighted office environment. Frequent contract with a variety of people.

              Physical Requirements:

              • Adequate hearing to answer phone and speak with callers.

              • Involves sitting approximately 90 percent of the day, walking or standing the remainder.

              Posting ID: 580905684Posted: 2020-10-20