The housekeeping position is a key part of our team and works to ensure that we exceed our guest's expectations for their stay. Housekeepers provide daily cleaning of all guest check outs as well as every stay over. This includes vacuuming and cleaning of the guest room and bathroom to the standards expected by Wyndham. Housekeepers also participate in the cleaning of common areas, hallways, common bathrooms and other areas. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Housekeeping responsibilities include but are not limited to: • Changing bed linen and make beds daily. • Replace used towels • Sweep and mop floors • Vacuum carpets • Dust furniture • Replenish bath care products (e.g. soap and shampoo) • Clean public areas, like corridors • Report any technical issues and maintenance needs • Address guests' queries (e.g. on additional services) • Help guests retrieve lost items • Ensure all assigned rooms are clean and tidy by the end of the shift • Report to the front desk to ensure rooms are cleaned in a timely manner and updated in the computer each day. • Spring/Fall deep cleaning of guest rooms when necessary as well as special cleaning projects when time allows. • Assist with order receiving and stocking of supplies. • Follow hotel security guidelines
• Focus on guest service • Work experience as a room attendant or maid. • Experience with industrial cleaning equipment and products • Good physical health and stamina • Flexibility to work in shifts • Ability to work with little or no supervision while meeting high-performance standards • Excellent organization skills • Ability to follow instructions
The Ramada by Wyndham Frisco is a small hotel with a small staff. All employees will be familiar not only with their jobs, but also with the operations of other departments as many jobs and responsibilities overlap at times. Being a strong team player is a must. Attendance and punctuality is very important. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.