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      Director, Industrial Engineering and Continuous Improvement - Labor

      Sodexo Group
      Gaithersburg, MD 20877
      Full-time, Part-time
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      Job Description

      Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Sodexo is committed to upholding the spirit and principles of the Rehabilitation Act of 1973 and the 1998 amendment to the Act. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please contact for assistance.

      Director, Industrial Engineering and Continuous Improvement - Labor

      Location US-MD-Gaithersburg

      System ID 608714

      Category General Management

      Relocation Type No

      Employment Status Full-Time

      Unit Description

      Sodexo Healthcare is in search of a Director, Industrial Engineering & Continuous Improvement - Labor who will be responsible for establishing, validating and updating labor standards for Healthcare service operations and focus on optimization of all process improvements related labor opportunities from an automation perspective. Responsible for the development, deployment and maintenance of engineered labor standards. Oversee and lead process change initiatives for their assigned area of responsibility; collaborating with counterparts to maintain a cohesive national approach. The Director will identify, train, coach, develop process change agents, direct reports, and high potential future leaders

      This is a virtual position with travel up to 40% depending on location.

      In this position you will

      • Develop a deep understanding of all relevant current state service lines and processes and establish collaborative relationship with key stakeholders to ensure implementation of quality, sustainable change
      • Understand current and emerging technologies and develop strategies to leverage them
      • Partner with operations, marketing, and business transformation departments to identify and prioritize offers that will improve Sodexo and our client's competitive advantage
      • Holistically engineer processes (current and future) to maximize efficiency and quality ensuring adoption and sustainability
      • Lead the development of and implementation of processes and mechanisms for labor forecasting, staffing, modeling, incentive performance
      • Ensure organization is measuring and reporting out on all relevant metrics as it relates to productivity, cost, efficiencies, budgets and compliance requirements.
      • Manage annual budget for the team as well as making sure all projects are executed on time, on budget with expected result and ROI.
      • Provide budget guidance to Healthcare Operations teams regarding disruption, loss of productivity costs, and startup costs as it relates to projects.

      Additionally, you will

      • Understand national and global operational strategy as well as specific client needs in assigned area
      • Create and maintain a portfolio of change initiatives in assigned area ensuring visibility to all company and major client initiatives
      • Effectively utilize the IE Business Improvement model to filter, scope, and prioritize change initiatives ensuring both a cohesive national strategy and key local needs are met
      • Manage direct and indirect reports in deploying process change within assigned area ensuring department ROI commitments are met

      Knowledge and Skill

      Leadership, emotional intelligence

      Continuous improvement, creative problem solving

      Industrial engineering

      Project management / strong organizational skills

      Operations management

      Data and statistical analysis, technical proficiency: Enterprise Resource Planning systems, databases, advanced Microsoft Excel


      Bachelors Degree or equivalent experience

      7 to 10 years work experience with process improvement projects, project / program management, Industrial Engineering

      Lean Six Sigma Black Belt certification/PMP certification

      The ability to work with multiple disciplines and build strong relationships

      Position Summary

      Responsible for providing operational support to existing and prospective client account's within a division or regional area within a division. Directs the support of one or more operational functions to support and to maintain compliance with the client contract. Aligns services in support of company or divisional initiatives. Provide services in support of the sales effort through feasibility studies, pricing, and quality service. Directs resources in response to client account needs and requests. Provides leadership and training to client accounts on operational subject matters. Supervises a team of operational/project support positions.

      Qualifications & Requirements

      Basic Education Requirement - Bachelor 's Degree or equivalent experience
      Basic Management Experience - 7 years
      Basic Functional Experience - 7 years of experience in operations

      Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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      Posting ID: 566875586Posted: 2020-08-05