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    Enterprise Managed Services Specialist, Voice - Spectrum Enterprise


    , Garner, NC 27529
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                      Enterprise Managed Services Specialist, Voice - Spectrum Enterprise

                      Garner, NC 27529
                      Full-time, Part-time
                      Refer friends, get paid!

                      Job Description

                      At a glance:
                      • Are you a client-focused managed services expert talented in driving product penetration rates for Unified Communications?
                      • Can you commit to a position highlighting how Spectrum Enterprise products can satisfy the growing and complex communication needs of existing and prospective clients?
                      • Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
                      Our company:

                      At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

                      Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


                      As an Enterprise Managed Services Specialist for Voice, you excel at growing Spectrum Enterprise's market share and driving product penetration rates. Using consultative sales techniques, you highlight how our Voice services solves complex client communication needs. You focus on selling directly to existing and prospective clients while partnering with local Sales teams to define and execute team-based selling strategies. You are passionate about educating clients with face-to-face meetings and creating enticing proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products.

                      You combine your technical expertise with an understanding of each client's current and future needs to outline solutions for their immediate issues readying them for upsell and renewal opportunities. This is a complementary role to the Direct Sales and Sales Engineering teams and receives sales quota retirement for targeted products. You thrive in an office environment and feel comfortable traveling to manage accounts within a specified footprint. You report directly to the Manager of Sales Midmarkets for goals, guidance and assistance.

                      Position benefits:
                      • Competitive salary with sales incentives.
                      • Health, vision and dental insurance.
                      • 100% company match 401(k) up to 6%.
                      • Company funded retirement accumulation plan for an additional 3%.
                      • Education assistance.
                      • Pretax childcare spending account.
                      • Paid holidays, vacation days, personal days and sick days.
                      • Employee discount on spectrum services where available.
                      What you will do:
                      • Be an impactful member of the Managed Services Sales team by meeting or exceeding monthly sales and revenue goals selling Unified Communications as a Service solutions.
                      • Drive sales of the Voice product set by serving as an experienced, focused, performance-driven regional brand ambassador.
                      • Enhance the available products by partnering with Product teams in the development and advancement of service attributes.
                      • Increase the Spectrum Enterprise sales footprint by leveraging in-depth experience to identify target markets, industries and contacts across assigned territories.
                      • Self-generate leads through networking, cold calling, premise visits and industry events remaining cognizant of new and upsell opportunities.
                      • Exceed sales goals by developing and implementing sales plans for an assigned territory while positioning themselves as the solution expert for Unified Communications.
                      • Entice C-level executives and business owners by leading face-to-face consultative meetings and highlighting product features, attributes and demonstrations using a polished presentation style.
                      • Partner with Account Executives, Account Management, Sales Engineering and Marketing to develop and execute team selling strategies.
                      • Solidify sales by conducting contract negotiations and conversations with C-level executives and business owners.
                      • Maintain an accurate sales database to report sales activity and client information.
                      • Develop key sales skills by attending sales meetings and participating in training sessions.
                      • Perform additional duties related to the position as assigned.
                      Required keys for success:
                      • Two or more years of experience in premise-based sales of Hosted Voice solutions.
                      • Five or more years of telecommunication business-to-business (B2B) experience.
                      • Expert understanding of Managed Service Solutions, specifically Voice.
                      • Track record of presenting to C-suite executives, such as Chief Information Officer (CIO) and Chief Technical Officer (CTO) and business owners, with the ability to develop client-centric solutions and deliver proposals.
                      • Proven experience as a top sales performer and closer, exceeding revenue quota.
                      • Skilled in quickly conducting consultative analysis and providing recommendations.
                      • Collaborative team member with the ability to multitask and manage change.
                      • Familiar with Salesforce or other client relationship management (CRM) and billing systems.
                      • Extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
                      • Coachable with an entrepreneurial spirit and the ability to work independently.
                      • Valid driver's license, a safe driving record and availability to travel.
                      • Effective written and spoken English communication skills with all levels of an organization.
                      Your education:
                      • Bachelor's degree in a business-related field or an equivalent combination of education, training and experience (preferred).
                      • Industry recognized applicable certifications, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Avaya Certified Solution Specialist (ACSS), Avaya Certified Design Specialist (ACDS), Anaya Professional Design Specialist (APDS), Avaya Professional Sales Specialist (APSS) or Convergence Technologies Professional (CTP) (preferred).

                      For more information on Spectrum's benefits, please click here.
                      Posting ID: 601717104Posted: 2021-01-25