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3103 Customer Service Jobs in gastonia, nc

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    Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time

    Speedway LLC

    2907 York Rd, Gastonia, NC 28052
    2.0 miles Full-time, Part-time

      Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time

      Speedway LLC

      2500 W Franklin Blvd, Gastonia, NC 28052
      2.8 miles Full-time, Part-time

        Customer Service Representatives

        Pizza Hut

        832 S Chester St, Gastonia, NC 28052
        3.3 miles Full-time, Part-time

          Customer Service Representatives

          Pizza Hut

          2609 South New Hope Rd. Suite 2, Gastonia, NC 28056
          6.4 miles Full-time, Part-time

            Customer Service Representatives

            Pizza Hut

            2521 E Ozark Ave, Gastonia, NC 28054
            6.6 miles Full-time, Part-time

              Remote Work-From-Home Independent Contractor - Call Center Representative

              LiveOps

              , Gastonia, NC 28052
              0.9 miles Part-time
              • Urgently Hiring

              KFC Team Member

              KFC

              1912 E. Main St., Lincolnton, NC 28092
              17.8 miles Full-time, Part-time

                Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time

                Speedway LLC

                3590 E Franklin Blvd, Gastonia, NC 28056
                7.1 miles Full-time, Part-time

                  class a cdl - local night intermodal truck driver

                  Schneider

                  , Gastonia, NC 28052
                  0.9 miles Full-time, Part-time

                    Supervisor, Customer Service

                    Carolina Complete Health
                    Gastonia, NC 28055
                    Full-time, Part-time
                    Similar jobs pay $9.03 - $16.60
                    Refer friends, get paid!

                    Job Description

                    Position Purpose:Supervise assigned customer service function at the health plan to meet overall business goals and objectives

                    • Ensure the team meets its goals and objectives through effective hiring, performance management, coaching and career development
                    • Act as the Complaints Coordinator; ensuring all complaints are resolved and responded to appropriate parties
                    • Develop, implement and maintain materials and programs ensuring production and quality standards are met
                    • Hire, motivate, coach, counsel, and supervise the daily functions of the provider services staff
                    • Educate members regarding plan benefits as appropriate and refer members to Connections Representatives
                    • Evaluate and audit performance and identify and implement improvement opportunities to increase overall productivity and effectiveness
                    • Ensure plan pends are completed
                    • Review and respond to complex issues and questions
                    • Ensure processes are compliant with contractual agreements and State and Federal regulations
                    • Analyze and advise management of personnel, work-flow issues and trends and recommend resolutions
                    • Audit daily phone log reports and access the need for changes


                    Education/Experience:Bachelor's degree in healthcare, business or a related field or equivalent experience. 2+ years of customer service/call center experience, preferably in a healthcare or insurance environment. At least one year of experience as a supervisor or lead preferred.

                    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

                    Posting ID: 600428541Posted: 2021-01-18