The job of the Recovery Specialist is to make outbound calls, receive incoming calls; all with the purpose of resolving the outstanding balance via the necessary avenues. The Recovery Specialist will also need to skip trace for the correct location of debtors and properly follow up on all correspondence. There are occasions the Recovery Specialist will also have to contact an insurance company for account follow up and resolution.
Tasks and Responsibilities:
While performing the duties of this job, the employee is frequently required to use hands to finger, handle or feel; regularly required to sit for extended periods of time, talk, hear and read; occasionally required to walk and reach with hands and arms. The employee is occasionally required to lift and/or move up to 25 pounds. Special vision requirements for this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. This position may require some reimbursable travel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.