The Mgr, HFC Design leads teams of supervisors and OSP Designers responsible for administering company-wide standards in areas such as OSP - Fiber/Coax design, monitoring, splicing documentation, distortion calculations, policy development, process documentation and overall departmental OPEX and Capital reporting. Responsible for ensuring network architectures are documented, detailed design parameters are gathered and communicated, and maintaining a thorough understanding of the current network architecture and technologies. Recruits and leads team to accomplish company goals and objectives and to deliver a positive customer experience. Interfaces and works in partnership with other internal departments to achieve successful results.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Manage the design activities with accountability, focused on company goals and the customer experience.
Serve as the liaison to various internal organizations regarding Outside Plant Design.
Prioritize defined projects and other workload to deliver accurate and timely network design.
Oversee the day-to-day business activity, ensuring design allocations and commitments are maintained and tracked for measurable performance metrics.
Instill proper workplace values within the team (e.g., accountability, honesty, quality, respect, positivity).
Develop technical and leadership bench strength within the Design team.
Responsible for coordinating and ensuring proper technical training is identified and administered.
Ensure design engineer solutions adhere to company published standards maintaining operationally efficient, low capital cost, and
Cultivate teamwork and mentorship, internal and external to the Design Engineering team, to encourage solution sharing and knowledge transfer.
Engage in cross-department management at various levels to act as an advocate and liaison for engineering.
Responsible for clear and consistent communication, technical and managerial.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Strong leadership skills and demonstrated ability to effectively manage complex and lengthy assignments involving diverse employee base in an organization of comparable size and scope
Ability to influence people with purpose, direction and motivation to accomplish goals
Ability to work in fast paced environment handling multiple responsibilities while successfully meeting goals and deadlines within budget
Ability to identify and execute on opportunities for improving the team
Ability to effectively present and explain technical solutions to management and team
Evaluate network architectures based on key criteria (e.g., customer needs, costs, network and operational capacity)
Ability to successfully manage vendor contracts and relationships
Ability to effectively adapt to rapidly changing technology and apply solutions to meet business needs
Exceptional interpersonal, organizational and communication skills are required to communicate across all levels and department within the organization
Ability to successfully manage and direct financial budget to achieve business goals
Ability to maintain and develop individual contributors within the team
Strong knowledge of OSP Design, specifically HFC Architecture and Design requirements relating to HFC Architecture and Passive Optical Networks
Intermediate computer skills including Microsoft Word, Excel, Power Point, Access, Visio and Project applications programs
Must have a valid driver's license with a good driving record
Bachelor's degree University and/or equivalent training, education and experience
Related Work Experience Number of Years
Relevant leadership experience 2+
Relevant work experience 5+
Posting ID: 576430547Posted: 2020-09-30