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                    Retail Sales Associate

                    Individually Owned and Operated Ace Hardware Store
                    1536 Blount Ave, Guntersville, AL 35976
                    Full-time, Part-time
                    Similar jobs pay $8.07 - $13.19

                    Job Description

                    Lake Guntersville Ace Hardware
                    
                    General Summary
                    The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. 
                    
                    Essential Duties & Responsibilities
                    Include the following. Other duties may be assigned.
                    
                    Customer Service:
                    •	Provide a positive representation of Lake Guntersville Ace Hardware.
                    •	Proactively assist customers in solving problems.
                    •	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
                    •	Possess a friendly outgoing demeanor; work well with customers as well as associates.
                    •	Ensure all pages and calls are answered promptly, courteously and effectively.
                    •	Forward any customer complaint that cannot be handled to a member of management.
                    •	Possess strong product knowledge and knowledge of store layout and location of products.
                    •	Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
                    
                    Store Operations
                    •	Assist in creating a positive, professional and safe work environment.
                    •	Assist with receiving, checking in and stocking of merchandise throughout the store.
                    •	Assist with maintaining back stock levels.
                    •	Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
                    •	Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
                    •	Assist with merchandise resets through the store.
                    •	Provide assistance to Department Specialists, i.e. price changes, special orders.
                    •	Ensure signage is current throughout the store.
                    •	Operate forklift with proper training.
                    •	Communicate any Store Support Center issue to General Manager for follow up.
                    •	Communicate any merchandising, cost control or sales idea to General Manager.
                    •	Participate in store meetings.
                    •	Be professional in appearance and actions.
                    •	Perform all other duties as assigned.
                    
                    Other Essential Requirements
                    [INSERT OTHER REQUIREMENTS]
                    
                    Education/Training
                    High School or GED equivalent.
                    
                    Experience
                    Formal retail experience preferred.
                    
                    Physical Demands
                    Standing, walking, lifting (up to 25lbs) and climbing.
                    
                    Posting ID: 552820992Posted: 2020-07-04