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                          Retail Sales Associate

                          Individually Owned and Operated Ace Hardware Store
                          1536 Blount Ave, Guntersville, AL 35976
                          Full-time, Part-time
                          Similar jobs pay $8.07 - $13.19
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                          Job Description

                          Lake Guntersville Ace Hardware
                          
                          General Summary
                          The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. 
                          
                          Essential Duties & Responsibilities
                          Include the following. Other duties may be assigned.
                          
                          Customer Service:
                          •	Provide a positive representation of Lake Guntersville Ace Hardware.
                          •	Proactively assist customers in solving problems.
                          •	Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
                          •	Possess a friendly outgoing demeanor; work well with customers as well as associates.
                          •	Ensure all pages and calls are answered promptly, courteously and effectively.
                          •	Forward any customer complaint that cannot be handled to a member of management.
                          •	Possess strong product knowledge and knowledge of store layout and location of products.
                          •	Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
                          
                          Store Operations
                          •	Assist in creating a positive, professional and safe work environment.
                          •	Assist with receiving, checking in and stocking of merchandise throughout the store.
                          •	Assist with maintaining back stock levels.
                          •	Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
                          •	Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
                          •	Assist with merchandise resets through the store.
                          •	Provide assistance to Department Specialists, i.e. price changes, special orders.
                          •	Ensure signage is current throughout the store.
                          •	Operate forklift with proper training.
                          •	Communicate any Store Support Center issue to General Manager for follow up.
                          •	Communicate any merchandising, cost control or sales idea to General Manager.
                          •	Participate in store meetings.
                          •	Be professional in appearance and actions.
                          •	Perform all other duties as assigned.
                          
                          Other Essential Requirements
                          [INSERT OTHER REQUIREMENTS]
                          
                          Education/Training
                          High School or GED equivalent.
                          
                          Experience
                          Formal retail experience preferred.
                          
                          Physical Demands
                          Standing, walking, lifting (up to 25lbs) and climbing.
                          
                          Posting ID: 552820992Posted: 2020-07-12