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6780 Customer Service Jobs in hamden, ct

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Bilingual Customer Service Representative

Aerotek
Hamden, CT 06511
Full-time, Part-time
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Job Description

Description:

Our client, is in need of a bilingual customer service representative to join their team. They are a specialized dealer of tile, concrete, stone, flooring etc. Most of their business is e-commerce, but they do have a showroom and they will have contractors who come in to shop on occasion.

Everyone will be considered, but if you are fluent in Spanish that is a plus! This is a great opportunity to grow with a business that is currently expanding.

Daily Responsibilities:

• Handling 50-60 inbound/outbound calls from contractors regarding their orders, products they are interested in, or returns of their products.

• Reaching out to vendors to provide updates on the inventory of products

• Data entry of all information from customers into their ERP software (Oracle based NetSuite)

• There will be a little troubleshooting involved, either answering the questions or route the call to the best person to answer the questions and provide returns on orders

Top Skills Details:

Bilingual in Spanish

Customer Service

75+ Inbound/Outbound Calls

Strong Computer Skills


If you are interested, please submit your resume and we will get back to you within one business day, thank you!

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Posting ID: 609126798Posted: 2021-02-26