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    Head of Research and Analytics

    Team Rubicon
    Los Angeles, CA 90001
    Full-time, Part-time
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    Job Description

    The Head of Research and Analytics leads Team Rubicon's efforts to deliver impactful brand strategy and execution based on analytics and insights. Your objective is to ensure we drive business-critical KPIs to better understand our audiences, including volunteers and donors to optimize our marketing best practices. This role is mission-critical to the organization - research and analytics are the lifeblood of Team Rubicon's strategic marketing functions: fundraising, volunteer activation and brand awareness. 

    Team Rubicon is a 501(c) that brings the unique opportunity of benefiting the survivors of humanitarian or disaster crisis, which is a space that is more in-demand every day and is executed by our 120,000+ volunteer force of largely military veterans. If you're a Market Research and Analytics professional who's tired of making stuff that's used to shill luxury clothes and laundry detergent at the behest of corporate suit bosses or spastic ad agency clients...AND you dream of using your skills to instead help people on their worst on.

    The successful candidate will have deep experience in qualitative and quantitative research, analyzing data and translating raw information into actionable insights that can be easily understood and utilized by the entire organization. In this role you'll provide leadership for one highly-skilled in-house marketing analytics and insight manager (with the likelihood of more in the future). The role is located at Team Rubicon's National Headquarters office in Los Angeles, CA and reports to the Chief Marketing Officer. 

    Team Rubicon's rapid growth is built upon our unique business model that connects the unparalleled capabilities of veterans with a new, humanitarian mission. But more importantly, it's built on the grit, talent and commitment of our people. Our culture requires individuals foolish enough to think they can change the world, and smart enough to have a shot. Every day is a challenge, but every challenge brings opportunities to help disaster-affected communities when they need it most. We're looking for a leader with demonstrated ability to adapt, overcome and achieve in a fast-moving, fast-growing, mission-driven environment. Only the most awesome candidates should apply, period. 


    • Proactively identify and explain trends to accurately measure impact and efficiency of campaigns, and launch to drive audience and revenue growth
    • Oversee and leverage Marketing Analytics and Insights operations to drive individual donations, recruit new volunteers, increase awareness and favorability for TR's brand nationwide, and drive ongoing engagement for volunteers and LTV for donors
    • Execute on data initiatives and lead data projects to better understand our audience, content and marketing campaigns across all platforms, channels, and business models. 
    • Spearhead and own data gathering from TR's marketing platforms, including Google Analytics, Google AdWords, Facebook, Twitter, Pardot, TrendKite, Salesforce, Classy, and Cornerstone, to drive actionable insights
    • Work with our media buying agency to present insights, create optimization, and develop target audiences
    • Work closely with integrated marketing to provide insights for acquisition/retention
    • Present an in-depth and fresh understanding of media analysis across stakeholders; determine analytical and modeling gaps
    • Manage development of data resources, gather requirements, organize sources, and support product launches
    • Provide daily, weekly, and monthly reporting, dive into audience segmentation, conduct in-person and digital focus groups, and work with our outside media agency for optimization

    Experience and Background:

    • 10-15 years of relevant working experience with market research and/or consulting experience utilizing mixed skill approaches such as analytics, analytic tools, and data science
    • Recent leadership positions held such as Director or Executive Director is highly desirable
    • 5-10 years of experience in building, managing, and leading a high-performing data analytics team
    • Minimum Bachelor's degree in business, market research, marketing strategy, statistics, or other quantitative fields; Master's degree is preferred
    • Extensive knowledge of advanced analytic techniques/methodologies and digital/direct multi-media
    • Expertise with marketing platforms such as Google Analytics, Adobe Suite, Google AdWords, Facebook, Twitter, Pardot, TrendKite, MS Dynamics, Salesforce, Classy, and/or Cornerstone


    • This role is based in the headquarters office in Los Angeles, CA

    Job Type:

    Core Competencies:

    • Professional Competency, Research and Analytics: demonstrated passion for Marketing Analytics and Insights with a track record of career progression in the field.
    • Built To Serve: authentic connection to Team Rubicon's culture and mission, as demonstrated by empathy for others and a track record of service
    • Resilience & Adaptability: ability to successfully navigate a fast-paced, high-growth environment, and solve problems in the face of ambiguity and constant change
    • Trust & Respect: respect and inclusiveness. High openness to feedback; respect for the opinions and differences of others; and a tendency to always assume the positive intent of others
    • Communication & Interpersonal Skills: excellent communication and presentation skills with the ability to create and deliver findings, presentations and reports to the leadership team.

    Perks of the Team:

    • Professional development, leadership development and events/conferences
    • 100% company-paid health benefits for employees and their dependents
    • Matching 401k contributions up to 4%
    • Annual 5‐day National Leadership Conference
    • Paid time off to volunteer with the non-profit of your choice
    • Time off normal work duties to directly support a disaster with Team Rubicon
    • Generous vacation and sick time
    • Generous holiday schedule (including a paid week off between winter holidays)
    • Fully stocked kitchens and frequent catered lunches
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    You can find the TR Compensation Philosophy  on our Financials page.

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    Posting ID: 564761306Posted: 2020-08-04