Harvest Market provides our community with the highest quality, most nourishing foods and related products available while conducting our business in socially responsible ways that are both sustainable and rewarding for our customers, our employees, our producers and our environment. We are especially proud of being voted as the Best of Delaware for Organic/Healthy Food for the last 9 out of 10 years! Currently, we are seeking to hire folks who are evening owls and are able to work from 12:30 p.m. to 8:30 p.m. These are closing shifts. If you are intrigued, please apply! Harvest Market was founded in 1995 to provide Hockessin and the surrounding communities with a broad selection of wholesome and nourishing foods, nutritional supplements and related products. We have expanded to offer one of the region's best selections of natural foods! JOB SUMMARY: • To check out customer purchases and otherwise assist customers, to meet objectives for accuracy and provide prompt, friendly, courteous customer service. • Reports to: Front End Managers / Managers on Duty RESPONSIBILITIES: CASHIERING • Greet customers, smiling and making eye contact. • Check out customer purchases quickly and accurately, using correct prices and departments. • Call for back-up as needed so that customers wait as little as possible to be checked out. • Bag customer purchases as needed and ask customers if they need assistance. For those needing assistance, carry out groceries or call for staff help if available. • Log in and out of registers following established procedures. • Put flyers in bags, inform customers of specials and upcoming store events. • Maintain register area in clean, orderly condition. CUSTOMER SERVICE • Become familiar with store policies and take initiative to help customers with product questions. Refer unresolved questions or problems to Manager on Duty or other appropriate staff. • Provide assistance with special orders. • Provide prompt, friendly and courteous customer service while waiting on customers and responding to phone calls. • Report customer suggestions, comments and complaints to appropriate management. • When processing deliveries, set aside special orders, match products with special order forms and notify customers. • Offer suggestions for purchases and ways to prepare products in a friendly, courteous manner. STOCKING • Stock displays fully without overcrowding; face items on shelves. • Rotate older stock to front, making space for new stock. • Pull short-date or low-quality items and follow established procedures for recording and disposing of them. • Label items accurately with price tags or signs. Report price discrepancies to POS staff/department buyers. • Take inventories of department stock for buyers as requested. Notify buyers/POS staff of out-of-stocks. • Maintain stocking lists for later shifts. • Check for backstock when stocking. DEPARTMENT MAINTENANCE • Keep shelves, coolers, bins and backstock in clean, orderly condition. • Dust and clean shelves and product when stocking. • Remove trash promptly, sweep and mop floor. • Keep department equipment in assigned area and in working order. • Use equipment safely. Advise MOD of equipment problems. • Record department shrink promptly and accurately. • Participate in periodic inventory counts OTHER RESPONSIBILITIES • Attend general staff meetings and storewide meetings. • Perform other tasks assigned by Front-end and Assistant Front-end Manager. • Answer and route phone calls, take and route messages as needed. • Alert Manager on Duty to potential shoplifters, disorderly customers or other emergencies. QUALIFICATIONS: • Experience serving the public. • Familiarity with natural foods. • Accuracy, attention to detail. • Ability to handle multiple demands. • Ability to stay calm under pressure. • Ability to project an outgoing, friendly personality. • Ability to stand for long periods. • Regular, predictable attendance. • Willingness and ability to learn and grow to meet the changing requirements of the job. • Ability to lift 50 lbs. continuously.
Retail experience preferred but not necessary Passion for organic, local and natural foods - yes please! High school graduate or equivalent Pleasant and articulate Ability to lift up to 30 lbs. and work on your feet for a full shift Non-tobacco user. We are a smoke-free workplace.
Benefits for full time staff include: Store discount Vacation time Wellness time Wellness stipend Paid rest and meal breaks Benefits for Part time staff include: Store Discount Vacation Time Wellness Time Paid rest and meal breaks