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    AmeriCorps Client Service Coordinator-HX

    Houston, TX 77001
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    The AmeriCorps Client Service Coordinator is an advocate and liaison to SBPs clients, from application to completion of construction and move-in while working to remove barriers to their recovery. SBP's goal is for our clients to have a stress free experience during our rebuild process.

    Essential Functions:

    • Move each of your 30-40 clients closer to moving into their rehabilitated homes.
    • Interview prospective clients and work with them to complete an application for assistance.
    • Present prospective client cases to Executive Director and/or Community Engagement Manager for acceptance into SBP programs.
    • Assist clients in completing applications to utilize available funding programs earmarked for the recovery needs of disaster-impacted individuals in the local community and assist the client in navigating these programs throughout the rebuilding process.
    • Research and refer clients who are in need of housing, food, or other needs to appropriate services.
    • Act as a reliable point of contact for the client throughout the rebuilding process; ensuring the client understands where they are located in the program pipeline at all times.
    • Track client progress and report weekly to Community Engagement Manager on progress.
    • Input client data and upload documents into client database (SalesForce); update case notes daily.
    • Expedite clients path to completion of construction in any way possible, often through creative means.
    • Advocate for the client both to outside organizations and internally within SBP.

    Successful Team Members at SBP are:

    • Aligned with our mission to shrink the time between disaster and recovery
    • Coachable, curious and eager to learn
    • Hard workers who are able to be successful with limited supervision
    • Effective problem solvers or very interested in learning how to become one
    • Team players who both communicate and work effectively in a diverse group
    • Comfortable in a startup or entrepreneurial environment weekly with your direct supervisor to discuss each clients case.
    • Advocate for the client both to outside organizations and internally within SBP.


    • Be at least 17 years of age or older.
    • Have a high school diploma or its equivalent.
    • Be a citizen, national, or lawful permanent resident alien of the United States.


    • Monthly Living allowance of $1,427.9
    • An additional $150 monthly housing stipend for individuals who have previously served in AmeriCorps, NCCC, or VISTA.
    • Free limited benefits health coverage.
    • An education award of $6,195 upon successful completion of each 10 month term.
    • Eligibility to postpone repayment of federally-guaranteed student loans during your service term. (The National Service Trust will also pay all or a portion of the interest that accrued during the service period.)
    • Child care assistance
    • Valuable professional development and opportunities to further your career
    • Potential opportunities to travel in order to respond to disaster events
    Posting ID: 563513838Posted: 2020-10-25