This is the job description for SECURITY SUPERVISOR
Job Title: Security Supervisor
Department: Front Desk
Company: Dimension Development
Reports To: Front Office Manager
Job Description Date: May 1, 2014
Job Purpose: To patrol hotel premises in order to maintain order, enforce rules and regulations, and insure observance of applicable laws.
1. Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc.
2. Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
3. Warn or eject troublemakers and cautions careless persons.
4. Obtain assistance for accident victims and file accident reports.
5. Notify staff of presence of persons with questionable reputations.
6. Assist management and enforcement officers in emergency situations.
7. May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property.
8. Other duties as assigned.
1. Think clearly and react quickly in emergencies.
2. Learn and apply rules and procedures which are sometimes hard to understand.
3. Use equipment skillfully.
4. Make conclusions based on facts and also on your own personal judgment.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education High school diploma or equivalent
Experience Minimum 2 years security or 1 year law enforcement experience; OR, equivalent combination.
Management Activities: Check all that apply
Interview, select and train associates
Set and adjust associates' rates of pay and hours of work
X Direct the work of associates
Appraise associates' productivity & efficiency to recommend promotions or other changes in status
Handle associate complaints
Plan the work
X Determine the techniques to be used
X Apportion the work among associates
Determine materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked & sold
Control the flow and distribution of materials or merchandise and supplies
X Provide for the safety and security of the employees or the property
Plan and control the budget
X Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates).
Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No
Does this position have authority to commit the employer in matters that have significant financial impact? No
Does this position have authority to waive or deviate from established policies and procedures without prior approval? No
Does this position have authority to negotiate and bind the company on significant matters? No
Is this position involved in planning long or short-term business objectives? No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? Yes, confers with management, interviews guests and employees and interrogates persons to detect infringements, investigates disturbances, complaints, thefts, vandalism, etc.
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed?
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. Working Conditions: Indicate the environmental aspects of the job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.
Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply)
Identify and distinguish colors X Outdoor weather conditions
X Stand for long periods of time X Extreme cold (non-weather)
X Walk extended distances X Extreme heat (non-weather)
X Lift/carry 6-25 lbs. X Wet or humid conditions
Lift/carry 26-50 lbs. X Near moving or mechanical parts
Lift/carry over 50 lbs. X On high precarious places
Reach hands and arms in any direction X With fumes or airborne particles
Kneel and/or stoop repeatedly X Near toxic or caustic chemicals
X Able to work overtime and/or irregular hours X Near risk of electrical shock
X Near loud noises
X In areas of strong vibration
For HR Department Use Only
Final Job Title: Security Supervisor Approved FLSA Status: Non-Exempt
Approved Job Grade: TBD Date Job Evaluated: May 1, 2014
I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job.
Associate: ____________________________ Date: _______________
Supervisor: ____________________________ Date: _______________
Posting ID: 58418555Posted: 2020-02-19