Job Description
Job Description
The High Risk Pregnancy Center of Kansas City is seeking an energetic individual to greet our patients and perform administrative duties at our office in the picturesque Briarcliff Village area, located north of Downtown Kansas City. The ideal candidate will have a commitment to providing a signature customer service experience as a valuable member of our healthcare team. Individuals in this role connect with our patients throughout the scheduling and registration process, as well as fostering relationships with our referring practices.
Responsibilities:
- Greet and Welcome patients & visitors (in person & on the phone)
- Register patients according to established protocols
- Assist patients to complete all necessary forms and documentation
- Ensure patient information is accurate
- Answer incoming calls, schedule appointments, transfer calls as required
- Collect co-pays and payments
- Safeguard patient privacy and confidentiality
Required Work Experience, Skills & Education:
- Proven work experience as a Medical Office Receptionist or similar role
- Hands-on experience with office equipment (PC/scanner/fax machine/printer)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Customer service attitude
- High school degree; additional certification a plus
- Knowledge of medical terminology, procedures and diagnosis
- Knowledge of computer and relevant software applications
- Working knowledge of healthcare insurance preferred
Job Posted by ApplicantProPosting ID: 610004744Posted: 2021-03-03