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42880 Customer Service Jobs


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      Seafood Customer Service


      50 Foundry Way, Malvern, PA 19355
      8.2 miles

        Customer Service Representative(Remote)

        160 N Gulph Rd, King Of Prussia, Pa 19406, King Of Prussia,, PA 19406
        Part-time, Full-time
        Wage:$15 per hour
        Refer friends, get paid!

        Job Description

        Responds to customer phone inquiries regarding all aspects of client business, in a timely, accurate and professional manner, consistently meeting all guidelines.

        Essential Functions:

        • Responsible for all customer inquiries
        • Provide excellent customer service
        • Follow up to customer inquiries
        • Troubleshoot equipment and system problems
        • Resolve issues on first call
        • Appropriately communicate with customers
        • Thrives in a fast-paced environment
        • Exercise retention efforts
        • Identify customers who are comparison-shopping and offer alternative solutions or additional products and services to meet the customer's needs.


        • Must be 18 years of age or older
        • Strong written and verbal communication skills and an ability to work with people from diverse backgrounds
        • Ability to multi-task, good organizational and time management skills.
        • 6 months of Customer Service experience preferred
        • Ability to consistently meet schedule requirements


        • High school diploma or GED required
        • Previous experience in a customer service position is a plus
        • Any customer skill, quality or training certification is a plus
        • Communication and Numeric 
        • Skills:
        • Ability to read, analyze, and interpret verbal and written instructions.
        • Ability to write business correspondence.
        • Ability to effectively present information and respond to questions from customers
        • Ability to speak effectively with individuals identified in Work Relationships.
        • Ability to define problems, collect data, establish facts, and draw valid conclusions.
        • Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.
        • Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.

        Computer Skills:

        • Knowledge of email systems such as Microsoft Outlook sufficient to communicate with both internal and external contacts.
        • Knowledge of Word and/or Excel sufficient to enter data, copy or cut and paste data and print results as required.
        • Ability to manage multiple web or software based programs simultaneously.
        Posting ID: 574543083Posted: 2020-09-20