The Store Manager is responsible for day to day store operations, including scheduling, training, and supervising employees and assistant manager(s). The Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.
• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the Double Quick Team, ensuring excellent customer service. • Motivate, encourage, and challenge store Sales Associates. • Promote and resolve customer complaints, in a timely and professional manner. • Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept. • Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner. • Supervise and discipline all store employees according to company policy. • Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management. • Complete daily paperwork and computer entry in a timely manner as established by management. • Monitor cash over/short, inventory shrinkage, and drive offs daily. • Conduct Store meetings as needed with employees. ( A minimum of one monthly) • Have the physical ability to perform all duties of a store Sales Associate regularly. • Understand all information in the daily reporting of store operations. • Follow and enforce all Company Policies and Established Procedures in the store Operations • Implement Monthly promotions, insure all POS advertising/signage is properly posted at the proper time. • Communicate any problems with merchandise pricing to the Price Book Administrator. • Implement and enforce all merchandising and vendor policies and procedures. • Enforce all Safety and Security Issues and report any and all unsafe conditions. • Report and process all employee and/ or customer incidents or accidents following company procedure.