General Summary The Contractor Sales will assist: Take requests for bid pricing both by phone and in person Estimate material quotes for projects Follow up on estimates with customers Order special order product for accepted quotes Schedule delivery of product to Job site Order stock for yard as needed Act as general information desk for store Cashier as needed Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Mendo Mill. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Other Essential Requirements Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Electrical and/or plumbing knowledge. Physical Demands Standing, walking, lifting (up to 25 lbs) and climbing.