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35 Customer Service Jobs in lawton, nd

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Technical Support Representative

Kelly Services

, Devils Lake, ND 58301
17.7 miles Full-time, Part-time
  • Urgently Hiring
  • Easy Apply

Deli Associate - Mornings

Farmers Union Oil Company

130 4Th Ave Se, Lakota, ND 58344
19.6 miles Part-time

    Sales Consultant | Full-Time

    Victra - Verizon Authorized Retailer

    , Devils Lake, ND 58301
    17.7 miles Full-time
    • Urgently Hiring
    • Easy Apply

    Cashier - Weekends

    Farmers Union Oil Company

    130 4Th Ave Se, Lakota, ND 58344
    19.6 miles Part-time

      Part Time Sales - Work from Home - Seasonal Work

      Vector Marketing

      , Devils Lake, ND 58301
      17.7 miles Full-time, Part-time
      • Urgently Hiring

      Online Survey Taker


      , Devils Lake, ND 58301
      17.7 miles Full-time, Part-time

        Technical Support Representative

        Kelly Services
        Devils Lake, ND 58301
        Full-time, Part-time
        Similar jobs pay $12.10 - $18.46
        Refer friends, get paid!

        Job Description

        Job Description

        Are You Looking for What-s Next in Your Career?

        New Job
        New Beginning
        New You

        Our Technical Support advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a remote call center environment.

        What Your Remote Work Environment Looks Like
        A private workspace with locked door in your permanent residence
        Quite environment free of background noise and interruptions
        A secure workspace free from cell phones/video devices
        Arrangements for dependent care and other obligations

        What You-ll Love About Us
        Paid training at $13.50
        Increase to $15.00/hour after successful graduation of Nesting - (roughly 5 weeks of employment)
        You may be eligible for benefits after 90 days of employment
        You may be eligible for Paid Holidays after 90 days of employment
        99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training

        What You-ll Do Every Day
        You-ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need.

        Locating music, apps, and movies on various devices
        Billing issues
        Fraud management
        Product feature inquiries
        Resolving username and password difficulties
        Troubleshooting email issues
        Navigating customers through various apps
        Data sharing & synchronization troubleshooting
        Verifying proper hardware and software configuration and set up
        Diagnosing and resolving issues including: internet connectivity, email, application downloads, and more


        What We-ll Love About You
        Regular, consistent and punctual attendance. Must be able to work a full-time schedule, 38 hours a week at minimum, including nights and weekends, holidays, variable schedule(s) and overtime as necessary
        Must be able to work a 2nd shift between 1pm - 1am EST
        Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
        Possesses a strong work ethic with a stable work history
        Great communication skills
        Desire a long-term career with growth
        Openness to feedback and willingness to improve
        Familiarity with iOS and/or MacOS, or comparable technology

        What You-ll Need
        High School Diploma or GED
        18 years or older
        Minimum 6 months of customer service experience
        Legal authorization to work in the US
        High speed internet service

        Why Kelly®?

        Interested in contact centre opportunities that offer freedom and flexibility, and truly value your skills? We thought so. We're KellyConnect®-and wherever life takes you, we have great contact centre opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

        About Kelly®

        At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

        Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

        Posting ID: 589126235Posted: 2020-11-30