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Night Auditor

La Quinta by Wyndham Ft Lauderdale-Cypress Creek I95

Fort Lauderdale, FL 33301
10.9 miles
Part-time

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                      Night Auditor

                      La Quinta by Wyndham Ft Lauderdale-Cypress Creek I95
                      Fort Lauderdale, FL 33301
                      Part-time
                      Refer friends, get paid!

                      Job Description

                      Job Summary

                      The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

                      Education & Experience
                      • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
                      • Guest Service Experience preferred.
                      • Computer knowledge/skills required.
                      Physical Requirements
                      • Flexible and long hours sometimes required.
                      • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
                      • Late/Overnight shift.
                      General Requirements
                      • Maintain a warm and friendly demeanor at all times.
                      • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
                      • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
                      • Must be able to multitask and prioritize departmental functions to meet deadlines.
                      • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
                      • Attend all hotel required meetings and trainings.
                      • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
                      • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
                      • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
                      • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
                      • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
                      • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
                      • Must be able to cross-train in other hotel related areas.
                      • Must be able to maintain confidentiality of information.
                      • Must be able to show initiative, including anticipating guest or operational needs.
                      • Perform other duties as requested by management.
                      Fundamental Requirements
                      • Must be able to work with and understand financial information and data, and basic arithmetic functions.
                      • Must be willing to cross train in other accounting or hotel-related areas.
                      • Must be able to prioritize job functions in order to meet deadlines.
                      • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
                      • Audit and reconcile financial and statistical reports.
                      • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
                      • Prepare and distribute month-end reports.
                      • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
                      • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
                      • Prioritize job functions in order to meet deadlines.
                      • Ensure accuracy of all numbers reported including statistics.
                      • Input and update financial information into corporate communications network.
                      • Perform daily, weekly, monthly and annual data processing system functions as required.
                      • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
                      • Ensure overall guest satisfaction. 
                      • Respond to governmental inquiries upon receipt.
                      • Handle guest requests.
                      Posting ID: 566482888Posted: 2020-08-04