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              Customer Service Representative

              Peoplemark an Allied Universal Company
              Farmington Hills, Michigan, Farmington Hills, MI 48167
              Full-time
              Similar jobs pay $9.38 - $16.79
              Refer friends, get paid!

              Job Description

              We are looking for a responsible Customer Service associate for our client in Farmington Hills! The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential.

              Responsibilities

              • Work with management teams to stay updated on new products, services, and policies
              • Record customer information within our customer service database
              • Engage with clients in a friendly and professional manner while actively listening to their concerns
              • Support and solutions to customers in accordance with the company's customer service policies
              • Answer incoming customer inquiries

              Skills

              • Responsible and trustworthy
              • Working knowledge of MS Office
              • People-oriented
              • Detail-oriented -- would rather focus on the details of work than the bigger picture
              • High stress tolerance -- thrives in a high-pressure environment
              • 60-80 calls a day

              Experience:

              • call center: 2 years (Preferred)
              • customer service: 2 years (Preferred)
              • High School Degree; Further qualifications will be a plus
              • All resumes received are strictly confidential. We will contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not fit for this position.

              Job Type: Full-time

              Salary: $13.00 to $14.00 /hour

              Posting ID: 563613397Posted: 2020-08-01