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          General Manager

          Wendy's
          1108 Bardstown Rd, Louisville, KY 40204
          Full-time
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          Job Description

          Stonewall Road Restaurant Group

          Company overview:
          Stonewall Road Restaurant Group has created a mission “To delight every customer, empower every employee, and build something great together.” Our customer-first culture puts our patron’s needs in the front of every action we take. We believe our people are our greatest asset and that through them, we create purpose and opportunity. Our company believes in driving sales and generating employee growth potential through a higher volume of food sold to more people. Every person coming into our organization has the autonomy to think like an owner and become a better version of his or herself. We always believe in operating with the highest level of integrity and honesty, creating a culture of excellence.

           

          Stonewall Road Restaurant Group has taken the following precautions to protect our employees and guests during the continuation of the COVID-19 Pandemic 

          • Train and retrain all new & existing employees & managers on:
          • Proper hand washing procedures & certifications
          • Appropriate food safety courses & certifications
          • High-touch cleaning & disinfection processes & checklists
          • Deep-cleaning focus
          • Social distancing education & courses
          • Proper mask usage guidelines & courses
          • All positions to wear disposable vinyl gloves (except grill)
          • Employee screening related to COVID-19 symptoms (i.e. temperatures, fever, etc.) to be completed before employee begins working
          • Send home any employee who has any new signs or symptoms of possible COVID-19
          • Disposable masks available in all restaurants and employees are allowed/encouraged to wear their own cloth masks

          Social distancing tools to be implemented in all restaurants prior to re-opening carry-out and dining rooms to general public. This includes:

          • Protective shields at the Pick Up Windows
          • Protective shields at the inside front registers and inside pick areas
          • Maximizing delivery and mobile app to minimize the direct order taking processes
          • Implementing social distancing tools to ensure 6’ foot rule for guests
          • Floor decals to ensure proper spacing for guests waiting in line
          • Table decals to ensure proper spacing of tables in the dining room
          • Limiting guest tables to 6 or less
          • Signage at the front door asking guest not to enter if they have any illness or symptoms
          • Signage at the restrooms indicating single-use to ensure proper social distancing guidelines
          • Use of single-use items/condiments (i.e. single packaged utensils, etc.)

           

          General Manager Position Description:

          • Overseeing operations for a designated Wendy's restaurant
          • Develop and mentor your team to create growth opportunities
          • Ensure a positive dining experience for your customers
          • Monitor and reinforce food safety procedures
          • Maximizing store sales and profit goals
          • Sustaining strong P&L numbers for your location
          • Autonomy over financial decisions in your restaurant
          • Maintain QSC standards
          • Ensure protection of Wendy's brand and assets
          • Lead by example, portraying a positive attitude and demonstrating drive for results by going above and beyond for our customers


          Qualifications:

          • College degree preferred
          • 3-4 years of experience as a General Manager in the restaurant industry, particularly in the quick-serve space
          • Flexible work ability
          • Demonstrated ability to lead and manage operations in a fast-paced environment
          • Proven talent and performance management skills


          Physical Elements:

          • Ability to stand for long periods
          • Frequent bending and kneeling
          • Regular lifting (25 - 50 pounds)
          • Travel to other restaurants, Area Office, etc. as needed


          Equipment Use:

          • Ability to use Headset to take customer orders or to take or give direction
          • Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)
          • Knowledge of basic computer skills
          • Ability to use keyboard and computer


          Performance Elements:

          • Ability to come to work promptly and regularly
          • Ability to take direction and work well with others
          • Passion for providing courteous service and dealing effectively with Wendy’s guests
          • Interest in developing others
          • Ability to work in a fast-paced environment and accomplish multiple tasks within established timeframes
          • Ability to concentrate and perform duties accurately
          • Ability to learn and apply policies and procedures
          • Ability to react to change productively and handle other tasks assigned
          • Ability to communicate clearly and effectively
          • Ability to complete all applicable training programs


          Working Conditions:

          • Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold or other element
          Posting ID: 74272435Posted: 2020-08-04