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739 Hospitality Jobs in loveland, oh

Recent

To-Go Hospitality

Cracker Barrel Old Country Store

Cincinnati, OH 45249
5.3 miles Full-time, Part-time

Housecleaner

The Cleaning Authority

Loveland, Oh And Surrounding Areas, Loveland, OH 45140
1.6 miles Full-time, Part-time

To-Go Hospitality

Cracker Barrel Old Country Store

Sharonville, OH 45241
8.5 miles Full-time, Part-time
  • Urgently Hiring

Part Time - List your Garage or Parking Space - $300/mo

Neighbor

Cincinnati, OH 45212
10.7 miles Full-time, Part-time

Hospitality Manager

Buffalo Wild Wings

Cincinnati, OH 45255
11.4 miles Full-time
  • Urgently Hiring

Work from Home - List your Garage or Parking Space - $300/mo

Neighbor

Cincinnati, OH 45208
10.7 miles Full-time, Part-time
  • Urgently Hiring

Make extra money, become a Neighbor host

Neighbor

Hamilton, OH 45011
19.3 miles Full-time, Part-time

To-Go Hospitality

Cracker Barrel Old Country Store

Cold Spring, KY 41076
16.6 miles Full-time, Part-time

Housecleaner

The Cleaning Authority

Milford, Oh And Surrounding Areas, Milford, OH 45150
3.8 miles Full-time, Part-time

Become a storage host - part-time gig

Neighbor

Cincinnati, OH 45209
9.7 miles Full-time, Part-time

Make extra money, become a Neighbor host

Neighbor

Cincinnati, OH 45209
9.7 miles Full-time, Part-time
  • Urgently Hiring

Neighbor Host - Earn $300/mo by Listing Your Space for Storage

Neighbor

Cincinnati, OH 45241
8.5 miles Full-time, Part-time

Front Desk Agent

Westmont Hospitality Group
Sharonville, OH 45241
Full-time, Part-time
Similar jobs pay $9.19 - $11.20
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Job Description

Job Description

JOB SUMMARY

We are looking for friendly, outgoing and customer service driven part - time Front Desk Agents. Our Front Desk Agents are the first point of contact for our guest and thereby set the tone for a great guest experience. Ideal candidates are able to multi-task and maintain a professional demeanor when under pressure.

JOB DUTIES

  • Greet guests and efficiently process registration and assignment of rooms.
  • Complete daily bucket checks of in-house guest to ensure information and rates are correct.
  • Assist guests with request and/or complaints and monitor issues through to resolution.
  • Sort and rack incoming mail and messages.
  • Answer inquiries via phone and person to person pertaining to hotel services; guest registration, area resources and entertainment venues etc.
  • Protect guest privacy and safety when within reasonable control of the position to do so.
  • Maintain records of room availability and guests' accounts.
  • Compute bill, collect payments and post charges to Property Management System.
  • Handle lost and found items in accordance with established guidelines and procedures.
  • Complete department/shift checklists and/or reports for relevant shifts.
  • Maintain visibility and availability to guests.
  • All Associates must maintain a neat, clean and well groomed appearance.
  • Report all accidents, injuries, property damage and genuinely unsafe conditions to the appropriate contact immediately.
  • Regular work attendance which includes flexibility in work schedule that may include afternoons, nights, weekends, and holidays.
  • Perform other related duties as assigned.

EDUCATION and EXPERIENCE

  • High school diploma and or any equivalent combination of education, training and experience is required.
  • Prior hospitality experience preferred.
  • Experience executing moderately complex math calculations such as discount rates, interest, commissions, proportions, and percentages preferred.
  • Exposure to Microsoft Word and Excel preferred.

SKILLS

  • Strong analytical skills
  • Strong written and verbal communication skills.
  • Ability to independently evaluate problems, issues, or challenges and develop, investigate, and implement solutions to resolve these challenges.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse intense situations.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.

PHYSICAL DEMANDS

  • Ability to stand for long periods of time.
  • Ability to lift up to 25 pounds maximum.
  • Occasional twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
  • Frequent to constant standing, walking, sitting and using hands to fingers to feel/touch.
  • Frequent smiling.

** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**

Posting ID: 563042924Posted: 2021-03-07