Administrative Assistant will be helping in the customer service
department, taking mostly inbound calls from employees and answering questions
They will also answer calls from dentist offices and optometrist
offices. Representative will take about 30-40 calls/day and make some call
backs. Calls will be recorded and monitored for quality assurance. There will
be a 30 second break between each call for documentation time.
Assisting in the Mailroom: opening mail, scanning, putting
together open enrollment and eligibility packets.
The administrative assistant position will also have basic
Data entry, Customer service, Administrative support, Microsoft office, Clerical, Scanning, Administration, Administrative assistance, Filing
* Bubbly personality and willing to learn is the biggest must have.
* Ability to learn things quickly and the drive to want to learn
*Computer experience- dual screen is a plus
* 1+ years Customer Service/Call Center experience
*ability to make decisions
Nice to Have
* Can learn the benefits plan.
* ISSI tracking software system
* Knowledge of HIPAA/medical insurance
* Document/data management experience
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.