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                    Customer Service Representative

                    METAPRO SOLUTIONS
                    1000 Elm St, Manchester, NH 03101
                    Part-time, Full-time
                    Wage:$$25.98-$35.98 an hour
                    Refer friends, get paid!

                    Job Description

                    Full Job Description

                    A Customer Service Associate is responsible for providing outstanding customer service, creating an exceptional experience, completing point of sale transactions, and delivering a ease of service.

                    ESSENTIAL FUNCTIONS:

                    • Provide an exceptional customer experience by ensuring the customer is priority both on site and off site.

                    • Service the customer in a helpful and friendly manner including point of sale transactions, and helping them get the best service.

                    • Assist customers in all aspects of quality of service.

                    • Proactive in assisting customers.

                    • Determine customer needs based on personal relationships.

                    • Suggest additional service to compliment customer selection.

                    • Reinforce customer’s selection.

                    • Encourage customers to reach out whenever they need assistance.

                    • Execute morning meetings.

                    • Train new team members.

                    • Collaborate with peers, leads, and managers to coordinate tasks.

                    • Communication of pricing or service issues to supervisor.

                    • Perform these functions in an efficient manner; flex between tasks as directed by a Supervisor.

                    • Regular, dependable attendance and punctuality.

                    • Perform other duties as necessary.

                    Qualifications

                    • Previous experience in sales, customer service, or related field is a plus
                    • Student Mentality – willingness to take direction and learn
                    • Strong leadership qualities
                    • Ability to build rapport with clients
                    • Ability to thrive in a team environment
                    • Ability to hit personal and team goals
                    • Work in a fast paced environment
                    • Proactive thinker and solution oriented
                    Posting ID: 574526082Posted: 2020-09-19