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    Car Concierge

    Shift

    Martinez, CA 94553
    Full-time, Part-time

      Car Concierge

      Shift

      Alameda, CA 94502
      17.3 miles
      Full-time, Part-time

        Finance & Insurance Specialist

        Shift

        San Francisco, CA 94102
        19.6 miles
        Full-time, Part-time

          Car Concierge

          Shift

          Oakland, CA 94621
          16.9 miles
          Full-time, Part-time

            Car Concierge

            Shift

            Hercules, CA 94547
            5.7 miles
            Full-time, Part-time

              Car Concierge

              Shift

              Rodeo, CA 94572
              5.3 miles
              Full-time, Part-time

                Car Concierge

                Shift

                San Quentin, CA 94964
                17.8 miles
                Full-time, Part-time

                  Car Concierge

                  Shift
                  Martinez, CA 94553
                  Full-time, Part-time
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                  Job Description

                  About SHIFT

                  We believe car buying should be fun, fair, and accessible to everyone. We've set out to transform an industry, using technology to bring transparency and convenience to the car buying process.

                  And we aren't stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we're building the tools that empower people to buy, own, and sell the cars that make life go.

                  As a Concierge you will be the face of Shift and be directly responsible for bringing trust and simplicity to all of our appointments with each and every customer. Your success in the role will ensure that the company provides all of our customers with the smoothest and easiest experience possible.

                  What we offer

                  • Our PT employees can earn $37k annually in base + commission!
                  • And our FT Employees can earn up to $83k annually in base + commission!
                  • Fully-stocked kitchen with snacks and drinks
                  • Potential to earn monthly bonuses on top of your normal compensation
                  • Competitive medical / vision / dental benefits for full-time employees and their families
                  • Flexible part time schedules available

                  What you'll do

                  • Evaluating customer's vehicles and providing them with accurate vehicle valuations
                  • Providing customers smooth and easy test drive and delivery appointments
                  • Facilitating the purchase and sale of vehicles by becoming an expert on DMV paperwork
                  • Solving problems by working hand in hand with internal Sales, Financing, and Field Support Reps
                  • Making efficient decisions to ensure successful appointments and excellent customer experience
                  • Partnering with the customer to provide excellent service on a daily basis during every interaction

                  What we're looking for

                  • Interest in customer service and connecting with people
                  • High attention to detail
                  • A strong ability to learn quickly and adapt to new situations
                  • Self-motivation and team-orientation
                  • Calm demeanor under pressure
                  • Eagerness and desire to take on new responsibilities
                  • Highly effective oral and written communication, interpersonal, and organizational skills
                  • Flexibility with your schedule and are open to working mornings, nights, and weekends
                  • Valid driver's license and a clean driving record
                  Nice to haves
                  • Previous startup experience
                  • Previous retail sales experience with consumer technology
                  • Experience with Salesforce and Slack

                  On diversity

                  Our company depends on balance and equality - between buyers and sellers, among employees, and in our relationships with customers. Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers - engineers, designers, business people - from the same broad demographics as our customers.

                  Why join now?

                  We've built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.

                  Shift is the Bay Area's #1 seller of used cars with $150 million in cars sold per year. We're serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.

                  Shift is an Equal Employment Opportunity Employer

                  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

                  Posting ID: 563976776Posted: 2020-07-31